30 Aug 2016

South Australia leads nation in aged services provision

An article in today’s Advertiser notes that the Mitcham Residential Care Facility has been re-accredited following an audit by the Australian Aged Care Quality Agency. We understand that the elder abuse incident that occurred in September 2015 was related to the behaviour of one care worker who is no longer employed. There is no evidence that residents are at risk now.

Accreditation of aged care facilities is highly regulated by legislative instruments – particularly the Quality Agency Principles 2013 and the Quality of Care Principles 2014 (incorporating the Accreditation Standards). These legislative instruments outline detailed requirements for systems and practices to provide quality of care; the Quality Agency is required to assess facilities against these requirements.

The requirements cover:

  • Management systems, staffing and organisational development
  • Health and personal care
  • Care recipient lifestyle
  • Physical environment and safe systems

A key requirement of the quality audit is that auditors must meet with at least 10% of the care recipients (or their representatives) to discuss care quality and service.

Melissa Centofanti, ACS CEO, encourages the Australian Government to work with providers to identify possible improvements to the legislative instruments governing quality in aged care. Our members are committed to providing high-quality care to all their residents, and are keen to work with government to ensure ongoing standards of care. South Australia is considered the national leader in service provision, innovation and quality. The standard of our members’ residential facilities is consistently high. The safety and quality of life for residents is the number one priority for aged services providers and any allegations of abuse and neglect are taken very seriously.

ACS acknowledges the complexity of the situation and is working together with Industry leaders to determine a way forward.

Media inquiries: Melissa Centofanti CEO, Ph. (08) 8338 7111 or mobile 0413 003 222

Aged & Community Services SA & NT Inc (ACS) is the peak body providing strategic leadership to 95% of the not-for-profit aged and community sector in South Australia and members in the Northern Territory.