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Aged & Community Services
SA & NT Inc©
246 Glen Osmond Road,
Fullarton SA 5063
Phone: (08) 8338 7111
Fax: (08) 8338 7077
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Snippets - Volume 7 Issue 12
December 2007
Please note, some of the articles provided will have additional papers which can be downloaded or directed to another website page. In some cases these documents are linked to the ACS Members Only section of this website and will require a Username and Password. All members have been issued with a Username and Password. If you have not received this please contact Julia Beckett with your contact details and she will issue you with your access details.
Index
Snippets - Proudly Sponsored by ACSure
ACSure is a range of insurance and risk solution products developed by Jardine Lloyd Thompson Pty Limited (JLT), in consultation with The Aged & Community Services Australia (ACSA) Federation. JLT is a leading provider of innovative insurance and other risk solutions in Australia . Today, employing over 700 industry professionals covering risks in all states and territories. Building upon a strong reputation of trust and professionalism fostered over many years, JLT aims to become the broker of choice in Australia 's key market segments. At JLT, we are extremely proud to be an invited National Partner of ACSA - chosen by ACSA because we are leaders in our field. As a result of our collaborative development of ACSure, these products respond to aged and community services issues and needs and are available for the benefit of the entire industry, including ACSA, state bodies, and valued members. The aged and community services environment is rapidly developing and constantly changing. Ongoing consultation ensures that JLT continues to arrange and advise on the right products for all concerned. ACSure helps you to respond to these challenges. Click here to view the products developed by JLT for ACSure.
From the CEO's Desk
SA Health Plan for Older People
The consultation forum with representatives from the aged care sector was very useful for the project team working on developing the plan and very clear messages were provided around, for example, the importance of adopting a set of broad health goals focusing on positive ageing and encompassing a whole of person approach to better lives and better health.
The project team has recognised that if the plan is to be successful a more cooperative partnership approach between the two sectors is required. Wasteful and competitive practices that are currently endemic need to cease.
Importantly the project team has picked up on the comments and is seeking further consultation with ACS. The ACS Board Executive and representatives from our advisory committee will meet with the project team on January 11, to provide a reaction to their thinking behind the development of the plan as well as investigating how a structured governance framework could be developed that aims to bring health and aged care closer together. Watch out for more in future editions of Snippets.
2007 in review and what about 2008?
The sector has experienced a challenging period with the introduction of mandatory reporting and police checks and additional monitoring imposed by the Office of Aged Care Quality and Accountability. It has not only accommodated these changes but has already started to bed down the policies, processes and procedures that will ensure that these matters are dealt with systematically. That it has been able to do so is both a credit to the industry but also an indication of the dedication and commitment of those that work in it.
The year has also been challenging for the association office. We have revamped our committee structures and these are now starting to work really well and are well positioned to make a very useful contribution to the work of the association in 2008. Thanks to all who have been involved. The office restructuring has taken longer than expected but we should have both the Business Development Manager and the Management Support Officer in place early in the New Year. Those new people who have joined us have settled in well and there is a very good team spirit developing. We have a lot of plans to improve services to members and the advocacy work we undertake on your behalf. More next year.
And just when you thought it was safe to put your head above the parapet walls ACFI is on the horizon. It will (and has already!) engage us all for a good 12 months. One crucially important thing everyone must start doing immediately is to plan for it - March 20 is not long away. The key to this is getting a small number of staff familiar with the detail. It is complex and therefore needs your early attention. Rest assured the association is already doing some modeling work of its own to ensure the membership is not disadvantaged. If we believe there are problems, Government will be informed.
Business Development Manager Simone Punshon left us on December 7 after more than eight years with ACS. She, her partner Jamie, and daughter Grace will be moving to Port Lincoln. We all wish her well. Simone has put her heart and soul into ACS and she will be missed.
General News
The team at ACS wishes all its members, friends and supporters a safe and happy festive season.
In 2008 ACS will increase member communications by trialling an occasional e-Bulletin to update members on news and issues that cannot wait until the next Snippets is published.
The first Snippets for the year will be distributed towards the end of January. We welcome your feedback on style, content and frequency at any time.
Federal Government aged care policy
The new Federal Government has announced
a series of aged care policy measures.
Click
here for a summary.
The seventeenth annual Tri-State Conference will be held at the Albury Convention and Performing Arts Centre from February 24-26, 2008.
Entitled Today's Challenge, Tomorrow's Opportunity, the exciting program includes Mark McCrindle on The Ageing Population and Di Padgett on Work/Life Balance. New Federal Minister for Ageing Justine Elliott has been invited to attend.
Click here for full details.
The Department for Families and Communities has launched a new online tool to make it easier to find out what concessions are available to people living in South Australia.
There are also posters and postcards available to promote the tool.
Call the Concessions Hotline 1800 307 758 for more information.
November saw the official launch of the first South Australian falls prevention and management website.
It has a focus on Health Professionals including a specific GP's section, as well as information for the over 50s, consumers and their carers and families.
Professor Christopher Nordin AO, Chairman of the State Government's Osteoporosis and Fracture Prevention Working Party has written an article on the use of calcium and vitamin D, which he is happy to have reproduced in organisation newsletters.
Click here to download the article.
The Human Rights and Equal Opportunity Commission (HREOC) has highlighted the issue of low-floor accessible buses being of little benefit to Australians with mobility disabilities if bus stops are not accessible as well.
Under the Disability Discrimination Act 1992 , Accessible Transport Standards require that 25 per cent of buses and bus stops must be accessible for people with disability by December 31, 2007.
HREOC is seeking community input to design and development of a public awareness campign, Getting everybody on the bus. Suggestions can be emailed.
A recent survey commissioned by the Australian Institute of Management SA and SA Great contains critical information for South Australian managers and employers.
More than 800 people aged 18-40 were asked about their attitudes to employers and what motivates them to stay with, or change, employment.
Effective management and leadership styles are rated as the most important factor in attracting and retaining quality staff.
Click here for a copy of the full report or a summary.
OKI C7300 colour Printer (including new Cyan Image Drum Kit) in good working order.
- User’s Guide – Windows XP.
- Digital LED technology.
- 20 page per minute colour, 24 page per minute monochrome.
- Duplex & Booklet printing.
- 600 x1200 dpi resolution for very high quality output.
- High speed, bi-directional parallel interface (IEEE-1284) & USB interface.
- Automatic interface switching between USB, parallel and network interfaces.
$1,200 ONO.
Please contact Joyleen Thomas or Marilyn Nuske on 8338 7111
Centrelink
Information Handbook - a Guide to Payments and Services 2007-08
This revised edition is specifically designed as a guide for community groups,
welfare agencies, information centres, policy departments and private organisations
that deal with public enquiries about Centrelink payments and services.
It is structured to explain the payments and services that Centrelink can offer, based on personal circumstances.
Click here to download a copy.
The latest edition of the National Report is now available from the members only section. Click here to download National Report. Issues covered in the latest edition are:
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End of year National Report
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ACSA Welcomes the New Minister for Ageing
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Ministerial details
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PM's call to visit schools and homeless Shelters..and Aged Care?
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PM acknowledges critical rural health workforce shortages
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Australian Health Ministers' Conference
-
Aged Care Workforce
-
Back to Business - ACAR
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ACFI
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ACFI Training Website and Registration
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Securing the Future
-
New AMA Secretary General
-
Doctors Admit to Assisting Death
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New Zealand workers win right to change working hours for care needs
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Publications
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Resources
-
Conference News
Travelling fellowships available
The Winston Churchill Memorial Trust offers fellowships to Australian citizens in specific areas of study, including health.
Of particular interest to ACS members may be those in the areas of Dementia Care and Palliative care.
Applications close February 29, 2008. Click here for full details or call 1800 777 231.
Call for Papers - 2008 ACSA National Conference
The 2008 ACSA National Conference Aged Care in the Fast Lane: More Costs, More Clients, More Competition will be held in Adelaide, Sept 28 - Oct 1 2008 at the world-acclaimed Adelaide Convention Centre.
The organising committee is seeking providers of aged care services, Government Departments and corporate product developers to consider submitting an abstract for presentation at the conference through this Call for Papers.
The conference will include concurrent sessions on Monday September 29 and Tuesday September 30. These sessions will be linked to the main conference themes:
- Working in the Fast Lane (Workforce)
- More Cost More Competition (Economics)
- Living in the Fast Lane (Environment)
It is planned that each theme will have three dedicated concurrent sessions each with a specific focus on:
- Strategic Planning and Leadership
- Research/Policy
- Quality Practice
The Call for Papers is designed to allow you to present organisational case studies, individual research, best practice projects and practices to your peers and colleagues. As a guide the organising committee is seeking presentations that address a particular concept (see full brochure), but submissions are invited on other subjects that are relevant to the conference themes. Don't be afraid to talk about something that may not have worked - we can all learn from it.
All submissions must be received by Friday February 1, 2008. Submission details are available in the Call for Paper brochure which can be downloaded from here.
PhilanthropyWiki website has been launched to build a greater understanding of the not-for-profit sector and help community organisations operate more effectively.
Established by Philanthropy Australia , with funding from the Macquarie Group Foundation, PhilanthropyWiki is an online encyclopaedia on philanthropy in Australia .
It provides a first port of call for not-for-profit organisations, foundations and others involved in the sector to source information on philanthropy, donors and grants. Click here for more details.
News for Residential Members
The next ACS Residential forum will be on Friday April 11 2008.
Put the date in your diary and stand by for more details.
The Nurses Board of South Australia has started services from its new premises at 17 Phillips Street, Kensington on December 11.
The new contact details are:
Phone: (08) 8366 5500
Fax: (08) 8366 5599
Mail: PO Box 2809 , Kent Town SA 5071
Email and website details are unchanged.
As a number of developments within the nursing and midwifery professions required changes to the Nurses Act 1999, the Nursing & Midwifery Practice Bill 2008 has been released for public comment.
With a changing workforce, the role of nurse practitioner is becoming more important for the provision of health care to the community. The bill recognises nurse practitioners within the provisions and protects the title of Nurse Practitioner. It also allows for the registration of nursing and midwifery students. Click here for a copy of the bill.
Please forward any comments to the Department of Health by January 20 2008. The preferred method of feedback is by email.
Housing NSW, the Australian Housing and Urban Research Institute (AHURI) and the Australian Government Department of Families, Community Services & Indigenous Affairs are holding the fifth National Housing Conference in Sydney from February 20-22, 2008.
The theme, Housing as a Foundation: Building Successful Partnerships , underpins a conference program aimed at creating and strengthening linkages between policy, practice and research communities to deliver accessible and affordable housing solutions. Click here for more information.
Further to advice from DoHA please note the following:
A resident on an RCS saved rate following March 20 2008 who transfers to another facility will remain on the RCS saved rate unless the ACFI appraisal is greater than or equal to $15 above the existing RCS rate.
Diagnoses identified on the ACFI Answer Appraisal pack are continuously valid whilst the resident remains in an aged care facility. The only requirement for a diagnosis or provisional diagnosis or re-confirmation of a diagnosis within the past 12 months is for depression, psychotic and neurotic disorders (i.e. 540, 550A, 550B and 560).
The Department of Health and Ageing and Medicare Australia will support the electronic processing of ACFI transactions. This will be provided in two ways: a web-form to allow direct entry, as well as through an extension to eBusiness to allow the lodgement of completed electronic forms via the aged care providers' own IT systems.
Medicare Australia will make a training environment available, so that providers can become familiar with the ACFI lodgement process prior to commencement in March 2008. Medicare Australia will also establish a national helpline to assist with administrative issues. Residential facilities should receive information regarding this in the mail shortly.
Many ACS members have indicated their concern about the allocation of places for this year's DoHA-sponsored TAFE ACFI training for managers.
ACS wants to compile accurate figures on this matter to try to ensure there is no repeat of the problem in the next round of training. If you did not receive your eligible ACFI manager training allocation of one place per provider number, could you please send ACS an email indicating how many places you missed out on.
DoHA has released the new Schedule of Fees and Charges and the Accommodation Bond Refund Interest Rates effective from January 1 2008.
The only change to the fees is the Accommodation Bond Interest Rate, which has increased from 10.75% to 11.15%.
Click here for the full schedule. If you have any queries contact Sharon Green at DoHA on 02 6289 5075.
ACS members interested in placing undergraduate nursing students in 2008 are invited to a meeting at Aged and Community Services on Thursday January 17 at 4pm.
The School of Nursing & Midwifery at Flinders University has developed clinical placements for undergraduate nursing students in eight residential aged care facilities through its PACE (Partnership in Aged Care Education) project. Evaluation of the placements indicates positive outcomes in terms of mutual benefits for facilities and students. If you are interested in having nursing students in 2008, please come to the meeting with representatives of Flinders University for further discussion.
RSVP by January 14 to Eileen King, or call 8338 7111 with the name of the person attending, the name of your facility and a contact telephone number.
News for Community Providers
Free Resource - Developing Better Practice Models
ACS has a number of spare copies of a resource manual produced by the Local Government Association, entitled Developing Better Practice Models - A Guide to Applying the HACC National Service Standards to Your Own Program.
As this manual was produced in 1999, and is slightly dated, ACS is offering the manual to members at no charge.
It is still useful for any organisations starting to work with the HACC National Service Standards. It has been developed as a guide to working towards better practice. The manual covers:
- Access to services
- Information and consultation
- Efficient and effective management
- Coordinated, planned and reliable service delivery
- Privacy, confidentiality, and access to personal information.
- Complaints and disputes
- Advocacy
If you would like a copy, please contact Ann-Marie Hudson. As the manual is quite large, it would be expensive for ACS to post, so we are asking that interested members collect their copy next time they are passing. Interested rural members can contact ACS to make arrangements to obtain a copy.
OFTA has released November 2007 Edition 4 Newsletter with a focus on Community Care Reform.
Click here to download it.
Guidelines for working with people living in squalor
A NSW review of services provided to people living in squalor has produced a step-by-step guide for workers. It has simplified procedures to assist people living in squalor, outlines clear roles and responsibilities of agencies and service providers and gives practical information regarding referrals and intervention options.
Click here to download guidelines.
News for Volunteers
Volunteering Australia has quick guides that provide information on the obligations to ensure the occupational health and safety of volunteers.
Click here then click on involve and the relevant state to download the Quick Guide.
Is your organisation youth friendly ? Do you have opportunities for volunteers aged under 18? Are you always on the look out for new volunteers?
If so, please contact David Waylen or call 8221 7177 as Volunteering SA receives many enquiries from prospective volunteers in this age category and would love to be able to offer them suitable volunteering opportunities.
ACS Education & Training Events
Papers and Presentations from ACS Forums
Papers and Presentations from some of the recently held ACS Forums are available for members only access. Click here to view the list of presentations available.
The full events program for 2007/2008 is available for viewing on the ACS Website Registration forms for the events will be placed on the website as they are prepared, as well as being sent to members. Please mark this page as a bookmark and return to it regularly to view any changes and additions.
Orientation to Residential Aged Care
Date: Wednesday February 6 2008
Time: 10.00am - 12.00pm (Registrations from 9.30am)
Venue: Aged & Community Services, 246 Glen Osmond Road , Fullarton SA 5063
Ideal for Board members, key personnel, new managers.
This workshop is targeted to individuals who are new to the aged care industry and who have a responsibility in understanding the legislative requirements of the Aged Care Act; how this impacts on operations and what you need to know to remain compliant.
The workshop will cover the key aspects, including:
Overview of Residential Aged Care
Aged Care Act
• Approved Provider requirements
• How residents are approved for care
• Funding & prudential arrangements
• Resident rights
• Accreditation
• Certification
• Non-compliance with responsibilities
Aged Care Reforms 2007
Click here to download the registration form.
Zero Tolerance - Recognising and addressing the abuse and neglect of older people
Dates: February 7 2008 1.00-4.00pm
March 11 2008 9.00am-12.00pm
April 14 2008 1.00-4.00pm
May 21 2008 1.00-4.00pm
June 16 2008 1.00-4.00pm
Venue: ACS Office, 246 Glen Osmond Road Fullarton
Time: See registration form
Conducted by Anglicare SA
Registration fees: Members $88, Non-members $154
Click here for a registration form.
Ideal for all staff, Board members, key personnel and new managers. Anglicare SA's Zero Tolerance - recognising and addressing the abuse and neglect of older people program assists individuals and agencies to meet their legal and moral obligations for notification of abuse of the elderly. The training program provides essential education in recognising and addressing the broader scope of elder abuse to ensure a preventative approach is adopted within all service delivery settings. The training also provides strategies to effectively deal with instances of elder abuse that may occur. The training program covers:
- The attitudes and values of participants and the impact when considering whether behaviour is abusive.
- The definitions and context for what constitutes abuse of the elderly.
- The legislative context in Australia for reporting abuse and neglect, including the responsibilities of individuals.
- The importance of collaborative practices in responding to the abuse of the elderly.
The Training package is presented as an interactive workshop, utilising case scenarios and applies the adult learning principles as well as having the tick of approval for its Learning, Literacy and Numeracy content.
Leadership
Series
Being a leader takes skill, patience and perseverance. This tailored series
will provide participants with a comprehensive look at what it takes to be a
leader, how you lead and provide you with some very helpful tips to be the leader
that inspires, participates and respects others. All sessions can be attended
individually or if you wish to attend 2 or more sessions a 10% discount is provided
- a 20 percent discount is provided to attend all nine. Become the Leader you
want to be.
Module 6 - Strategic Planning - February 8, 2008 (9.00am - 5.00pm)
Module 7 - Working Styles - March 14, 2008 (9.00am - 1.00pm)
Module 8 - Project Management - April 4, 2008 (9.00am - 5.00pm)
Module 9 - Time Management - May 9, 2008 (9.00am - 5.00pm)
Click here for a registration flyer and program outline.
Module 6: Strategic Planning
Date: Friday February
8 2008
Time: 9.00am - 1.00pm
Venue: ACS Training Room, 246 Glen Osmond Road , Fullarton
Presented by Allison Taylor, OzTrain
The successful Leadership Series of events continues in 2008 with Strategic Planning. This module will discuss and define the Strategic Planning process. The session will address the following:
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Situation Analysis
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Prioritising the issues
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What is meant by a key result?
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Key Result Analysis - The Goals
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Strategic analysis - The Strategies
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Next steps in the planning process
Date: February 11 2008
Time: 9.00am - 5.00pm
Registration Fee: Members $176, Non Members $246.40
Venue: Innovation House, Cnr Mawson Lakes Blvd & First Avenue Mawson Lakes
Click here for the flyer.
Follow work procedures to maintain food safety
Date: February 18 2008
Time: 9.00am - 4.00pm
Registration Fee: Members $110, Non Members $154
Venue: ACS Training Room, 246 Glen Osmond Road, Fullarton
Click here for the flyer.
Financial Aspects of Resident Admission
Date: February 26, 2008
Venue: ACS Training Room
Time: 1pm - 4pm
Registration Fee: Members $77, Non-Members $154
Conducted by: McInerney & Barratt Financial Solutions
Click here for a registration form
This seminar will address specific issues relating to resident admissions, including:
-
Strategies to maximise bonds
-
Bonds and their impact on Centrelink and cash flow
-
Calculation and analysis of ongoing fees and accommodation charges
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Concessional, Assisted Residents and Self Funded Retirees
-
Understanding the Centrelink asset and income assessment
-
Understanding financial assets/products and their impact on aged care
Date:
March 3 2008
Time: 9.00am - 5.00pm
Registration Fee: Members $176, Non Members $246.40
Venue: City of West Torrens Library, Hamra Centre 1 Brooker
Terrace Hilton
Click here for the flyer
Date: March 4, 2008
Time: 9.00am - 5.00pm
Registration Fee: Members $176, Non Members 246.40
Venue: Innovation House, Cnr Mawson Lakes Blvd & First Avenue Mawson Lakes
Click here for the flyer.
Comprehensive Assessment and Case Management/Understanding ACFI
Two day workshop
Dates: March 6 & 7 or April 16 & 17, 2008
Time: 9.00am - 5.00pm
Registration Fee: Members $275, Non Members 357.50
Venue: ACS training room
Click here for the flyer.
Date:
April 1 2008
Time: 9.00am - 5.00pm
Registration Fee: Members $176, Non Members $246.40
Venue: City of West Torrens Library, Hamra Centre 1 Brooker
Terrace Hilton
Click here to download the flyer.
Implement the food safety program & procedures
Date: February 18 2008
Time: 9.00am - 4.00pm
Registration Fee: Members $110, Non Members $154
Venue: ACS Training Room, 246 Glen Osmond Road, Fullarton
Click here for the flyer.
Training for Rural & NT Members
Performance Development Training
| February 11 2008 | Port Augusta, Nerilda Nursing Home |
| February 15 2008 | Renmark, Flinders University Rural Clinical School |
Time: 10.00am - 4.00pm
Registration Fees: Members $220, Non-Members $330
Click here to download a registration form.
Please note we must achieve a minimum of 15 participants for this training to be held.
This module discusses the critical impact feedback can have on performance and how to effectively deliver this in a range of situations with a range of different people. This module emphasises the importance of creating a culture where staff are utilised effectively, recognised for their efforts and work is linked to greater goals.
The context for managing performance:
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What is performance management?
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What affects a person's performance?
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The definition of performance management
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The difference between appraisal and performance management
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Best Practice in performance development principles
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Underpinning good performance development
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Linking the performance process with key systems
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Key factors to consider outcomes of performance development
-
Ensuring performance development is logically and psychologically satisfying
Principles underpinning this approach:
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Feedback and counselling skills can be taught.
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Investment in the development of management skills can have a significant impact on productivity of teams.
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There are a variety of feedback approaches. Participants will be exposed to some of these through models, exercises and discussions.
-
A motivated workforce can achieve great things.
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Osmosis is one of the worst approaches to learn about performance.
Member Services
ACS SA&NT have entered into arrangements with a range of businesses to provide cost effective and quality services to its members. Please be advised that ACS SA&NT has entered into these arrangements with a financial benefit for the Association. Currently arrangements have been made with
Message Media - SMS Messaging
OCAR - Employment Assistance Program
Mutual Community - ACS Health Insurance Plan
Jardine Lloyd Thompson - ACSure Insurance
EMA Consulting - Industrial Advice Service
Does your organisation waste countless hours every week, trying to fill gaps in staff rosters? messagemedia solves this problem. Harness the speed, convenience and cost effectiveness of SMS messaging, which is unrivalled by any other communication medium. Faster than email, less intrusive and cheaper than phone calls - SMS has become an essential business tool.
Instead of phoning members of staff one by one to see if they want an extra shift, send an SMS to the staff from your PC instantly. Sending the group SMS from your PC takes seconds, you include a phone number in the message so that staff that want to work the shift can call you. In our experience the whole process including the staff member calling in takes approximately 5 minutes.
Through a joint arrangement established between ACS SA&NT and messagemedia ACS SA&NT members are able to purchase the SMS messaging product at a reduced rate of $349.00 (saving $100.00). Call 1300 767 903 to discover more about the incredible impact messagemedia will have on your organisation.
Click here to download an expression of interest. Upon completion of this form messagemedia will contact you.
Do you have an Employee Assistance Program?
As part of our ongoing commitment to strengthen services and opportunities for Members, ACS SA&NT is pleased to be able to provide members with access to an Employee Assistance Program (EAP). ACS SA&NT has entered into an agreement with Access OCAR Workplace Consulting to provide an EAP to members at a substantially reduced rate. (Payment is made on a quartlery basis)
An EAP is a confidential counselling service designed to offer an effective means of assisting employees with problems that may eventually affect job performance and personal well-being. Employees have access to qualified counsellors who are located outside of their workplace and are trained to help people identify and resolve their problems. It has been advised that the Unions are in favour of EAP in businesses and often quality and standards accreditation also favour EA programs.
Access OCAR Workplace Consulting will provide the services of the EAP to members who join this service.
Click here to download an expression of interest form. Upon completion of this form OCAR will contact you to commence the service.
ACSure - meeting your insurance needs
JLT Health & Aged Care has been servicing those operating and living in aged care facilities nationally for almost a decade and utilising this experience have developed ACSure in consultation with the management and membership of ACS SA & NT. JLT Health and Aged Care offer a range of ACSure product packages which ensure compliance with the Aged Care Act and structures packages for both small and large operators, including aged care facility operators, retirement living services and community care providers. ACSure are now online - click here to view their website.
For more information contact Bronson Justus or call 8418 0288.
As of 1st July 2006, EMA Consulting (EMA) has been providing ACS SA&NT Inc (ACS) Members with Industrial Relations Assistance. EMA's Consultants are highly qualified, trained, experienced and are contemporary leaders in their profession. As an ACS Member, you have access to EMA for the following services:
Telephone Advisory Service
• Unlimited access to discuss any Industrial Relations topic
• Deal with IR Consultants
• No charge per call ~ generally limited to 15 minutes per issue. If it does longer than this, it generally means the issue is complex and you need to get specific advice.
Wage Rate Summary ~ will be forwarded from ACS
• Nurses (ANF ~ SA Private Sector)
• Nurses SA
• Clerks SA
• Health Service Employees
Consultant Service
EMA will provide consulting services for all ACS Members at a discounted hourly rate of $175.00 per hour, which is a saving of $50 per hour. This includes access to a full range of user pays services such as AWAs, training, workers compensation, disputes and collective agreements.
Simply contact EMA with your organisations name and provide your client access number as shown on your client card (sent with your renewal of membership for 06/07). If you do not know your client number please contact Eileen King.
Telephone (VIP toll free number) 1800 632 812
Advisory Service (08) 8221 6565
Telephone (08) 8221 6665
Facsimile (08 8221 6660
Website www.emaconsulting.com.au