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Snippets - Volume 7 Issue 2

February 2007

Please note, some of the articles provided will have additional papers which can be downloaded or directed to another website page. In some cases these documents are linked to the ACS Members Only section of this website and will require a Username and Password. All members have been issued with a Username and Password. If you have not received this please contact Rhianna Morris with your contact details and she will issue you with your access details.

Index

General News

Update on the recent Aged Care Publicity

Securing the Future of Aged Care Package

ACS Information Distribution

WorkChoices – Free Service & Support

Police Checks:  Information from South Australian Police Dept (SAPOL)

Free Legal Advice for ACSA Members on Police Checks for Aged Care Staff

Continence Information

The Cost of Volunteering Report

New Private Health Insurance Rules

Office of Workplace Services Audit of Record Keeping and Pay Slip Requirements

HESTA – Rewarding Excellence

New insight into dementia in Australia

Pandemic Influenza

CSTDA ( Commonwealth State Territory Disability Agreement)

Online Certificate III Aged Care Work

New Jane Verity CD release “Build a Supportive Partnership”

News for Residential Members

Residential Forum – Staffing Models

Wound Management Workshop

News for Retirement Housing Members

Retirement Housing Forum – “Doing Retirement Living Well”

Registration of Retirement Villages

News for Community Members

Community Forum – Maximising Independence (presented by the CACP/EACHP Steering Committee)

Review of Subsidies and Services in Australian Government Funded Community Care Programs

Disability and Ageing: Planning for Retirement Report Launch

The Way Forward Update

2007 Report on Government Services

Help for Older Territorians Boosted

Veteran Grants' Program

VHC Statistical Summary on DVA website

Finance News

Perpetual Funding Guidelines

National News from ACSA

ACSA National Report

Industry Education & Training Events

16th Annual Tri-State Conference 2007

International Speakers for 2007 Ageing & Disability Conference

ACS Education & Training Events

Residential Forum – Staffing Models

Community Forum – Maximising Independence (presented by the CACP/EACHP Steering Committee)

Retirement Housing Forum – “Doing Retirement Living Well”

Infection Control in the Community

Motivation: Tapping into the Productive Energy of Staff

Manual Handling & Risk Assessment

Strategic Planning Workshop

Intermediate Microsoft Excel 2003

Advanced Microsoft Excel 2003

Member Services

Management Update

SMS Messaging

Employee Assistance Program

ACSure - meeting your insurance needs

 

General News

Update on the recent Aged Care Publicity

The recent adverse publicity given to aged care by The Advertiser has again reminded us that we work in an industry that is ‘open' to criticism when situations are taken out of context. As is always the case with this type of reporting there are always gross generalisations.

While understandably you are frustrated and angry it is important to remember that you are valued - by your fellow industry workers as well as the relatives and older people in your care. Those in positions of authority who understand the industry are also aware of the invaluable contribution that you make.

ACS responded on your behalf with a letter to the editor, which was published in The Advertiser on Friday 9 February 2007. Consideration was given to taking a stronger approach but decided against because of concerns that the media might not be interested in learning about the facts – unfortunately that doesn't sell newspapers!

We have also met on two occasions since with Flinders University staff (including the Vice Chancellor) and are working with them to develop an appropriate strategy to ensure that we cooperatively work towards achieving positive publicity for the industry. This will be backed up by initiatives ensuring that researchers and students entering the work place are better educated about aged care issues.

It is worth mentioning that those senior people we met with at Flinders are genuinely appalled by the action taken by a staff member but unfortunately the principle of academic freedom applied. In short the university has no authority to gag the publication of such information.

Quite often adversity also provides opportunity. An underlying message in The Advertiser articles was the inadequacy of resourcing to the industry. Pleased be assured that we at ACS will make sure government gets the message.

 

Securing the Future of Aged Care Package

*This week, Prime Minister Howard and Santo Santoro, the Minister for Ageing, announced a significant package of measures to address a number of the issues facing the aged care industry.

ACSA has been calling for action in these areas for some time and it is gratifying that Government has taken heed of industry's advice and moved to improve funding for the care of older Australians.

ACSA CEO, Greg Mundy, was at the launch of the Securing the Future of Aged Care package in Sydney .

Click here to view Special Edition 149 of the ACS National Report, highlighting the key elements of the Government's $1.5 billion funding and reform package which ranges across residential and community care. The package is described by the Government as its final response to the 2004 Hogan Report.

ACS SA&NT hopes to send out some further analysis of the package in a special Snippets edition next week.

*Information taken from ACSA National Report Issue 149

ACS Information Distribution

During 2006, ACS reviewed its distribution of information through our database to create a more streamlined approach. To do this, an Information Data form was sent to all members for completion, to specify what information they would like to recieve from ACS.

If you are not receiving information from ACS, or would like to receive information on a larger range of topics, please click here to access the Information Data form, and return it to ACS via fax (08) 8338 7077. Your details will then be added to the distribution lists selected.

WorkChoices – Free Service & Support

Aged and Community Services SA&NT Inc (ACS) and Aged and Community Services Australia (ACSA) has secured extended funds for the Employer Advisor Program (EAP) from the Department of Employment and Workplace Relations (DEWR). The aim of this funding is to ensure that aged and community care providers understand WorkChoices, how it relates to them, and to clarify issues as they begin to prepare for the future.

ACS has engaged the services of Lynch Meyer to provide time limited telephone and face to face (by visiting Lynch Meyer) support to your organisation. This service will be available, free of charge, for a period of eight weeks commencing on Monday 5 th February 2007 and ceasing on Friday 30 th March 2007.

Sonia Bolzon and Fiona Lee can provide information and answer any questions you may have regarding the new WorkChoices legislation. To have your questions answered contact Sonia Bolzon – (08) 8236 7688 or Fiona Lee – (08) 8236 7632 and quote reference number EAP2.

Police Checks:  Information from South Australian Police Dept (SAPOL)

Following discussions with SAPOL, they have advised that when organisations are requesting police checks for multiple applicants, the organisation may collect the applications and send them through with a cheque.  An electronic process can be put in place to assist organisations with this.  The applicant is however, still required to attend a police station to have their identification witnessed.  For further information please contact the Audit Coordinatorof the Records Release Unit at SAPOL via phone (08) 8204 2470.

Free Legal Advice for ACSA Members on Police Checks for Aged Care Staff

ASCA National Business Partner Kennedy Strang Legal Group (through Russell Kennedy Solicitors in Victoria ) has agreed to provide preliminary legal advice over the phone to ACSA members free of charge. The advice will be limited to queries regarding the amendments to the legislation and the procedures to be followed. Other queries may attract a fee for service. This service will be reviewed at the end of February. To make an enquiry contact Sabine Phillips on 03 9609 1653.

Continence Information

The National Continence Helpline is a confidential, free information and referral service available to those suffering from incontinence or their carers. Information is provided by experienced Continence Nurse Advisors between 8.00am and 8.00pm five days a week. Hotline number: 1800 330 066.

Websites of interest include:

Bowel and Bladder website is a government website dedicated to bowel and bladder health.

National Public Toilet Map Website provides information on the location, opening hours and availability of wheelchair access of more than 14,000 public toilets nationally.

Continence Foundation of Australia is a peak body for continence management, promotion and advocacy.

The Cost of Volunteering Report

The National Volunteering Taskforce has released a report outlining several options for a national scheme to reimburse volunteers' out of pocket expenses either directly to individuals or via their organisations. A volunteering survey last year found that 88% of volunteers, after reimbursement, still faced out of pocket expenses averaging $693 each. Almost 10% of respondents reported that the cost of volunteering had led them to either reduce or stop their involvement altogether.

Chairman of the Taskforce, Professor Myles McGregor-Lowndes, Director of the Centre of Philanthropy and Non profit Studies at QUT, advises that 6.3 million people volunteer 836 million hours per year. The Taskforce recommend, in the December 2006 report, that individual volunteers be protected from being more than $300 (actual amount still to be determined)out of pocket per year and additional benefits be established for volunteers such as personal tax rebates or reductions.

The Costs of Volunteering Taskforce Report and survey results can be downloaded from the Volunteering Australia website.

New Private Health Insurance Rules

The Commonwealth Government has draft Private Health Insurance Rules for industry consideration. Under the proposed new rules health insurance funds will be able to pay for:

  • Disease management programs for sufferers of chronic diseases such as diabetes and cardiovascular disease

  • Prevention and support programs for people at high risk of developing chronic disease

  • Out of hospital treatments, or “hospital substitute treatments” so that members can have, for example, chemotherapy or dialysis in their homes instead of having to go to hospital

  • A variety of treatments that can be safely provided outside of hospital.

More details about the proposed new rules can be obtained from the Department's website.

Seniors Information Service (SIS) New Website

SIS launched their exciting new website at the Adelaide Pavilion on Wednesday 7 February. The expanded site incorporates the Aged Care and Retirement Village database enabling users to search for facilities, as well as vacancies, by area or organisation. There is also practical information to assist consumers who are considering moving to a village or residential care. A wide range of other information is also available under the following topics:

  • Home Care & Support
  • Health & Wellbeing
  • Ethnic Communities
  • Legal and Consumer
  • Leisure & Lifestyle
  • Money & Work
  • Issues/News
  • Links

The website is still in the process of being upgraded but is expected to be complete by 21 February. Click here to view the new website.

Office of Workplace Services Audit of Record Keeping and Pay Slip Requirements

Employers please note that changes to the legal requirements for time and wages record-keeping and pay slips come into effect on 27 March 2007, with details also available at the OWS website.

HESTA – Rewarding Excellence

HESTA is proud to present the 2007 HESTA Australian Nursing Awards. Nominations for the Awards opened in December and can be made on HESTA's website.

The Award Categories are:

  • Nurse of the Year (Prize - $5,000 education scholarship and $5,000 travel voucher)
  • Graduate Nurse of the Year (Prize - $2,500 education scholarship and $2,500 travel voucher)
  • Innovation in Nursing (Prize - $10,000 development grant)

Nominate today. There is $25,000 worth of prizes up for grabs (which have kindly been provided by third parties) for the winners and you could even win a prize just for nominating. (Authorised under permit numbers: NSW TPL06/14308 & ACT TP06/05219)

Nominations close on 31 March 2007.

New insight into dementia in Australia

As the Australian population grows and ages, the number of people with dementia is expected to rise, increasing the requirement for appropriate care services and placing significant demands on the amount of time and help provided by carers, says a new report released today by the Australian Institute of Health and Welfare (AIHW).

The report, Dementia in Australia : national data analysis and development , shows the number of people with dementia is expected to increase to almost 465,000 by 2031.

The report also takes a new approach to estimating expenditure and outlines ways in which data sources can be developed to help improve our knowledge and understanding of dementia.

Check the AIHW Publications Catalogue for availability of the report.

Pandemic Influenza

The Australian Government has prepared a range of tools to help businesses prepare for a human influenza pandemic in Australia .

These tools include:

    • A short explanatory booklet

    • A Pandemic Planning Checklist for Small Businesses

    • A series of health posters to assist in controlling infection

    • Reference Sheets

 

CSTDA ( Commonwealth State Territory Disability Agreement)

The Senate Community Affairs Committee has tabled its unanimous report on its inquiry into the funding and operation of the CSTDA. The CSTDA provides a national framework for the delivery, funding and development of specialist disability services for people with disabilities. The current CSTDA expires on 30 June 2007. The key recommendation of the report urges the Commonwealth State and Territory Governments to jointly commit substantial additional funding as part of the next CSTDA to address identified unmet need for disability services, particularly for accommodation services. The Committee has also made a number of other recommendations aimed at improving the CSTDA, including the coordination of service delivery, the portability of services, the flexibility of interface and the need for a nationally consistent outcomes based performance monitoring framework. Click here to view the Recommendations.

Chapter on ageing/disability interface can be accessed on the Parliament of Australia website.

Online Certificate III Aged Care Work

As a provider of care and support to people who are ageing, the most important outcome is to empower the people you are caring for to lead active and fulfilling lives, whilst ensuring the highest level of personal dignity is maintained.

Nationally accredited, this entry-level qualification covers the underpinning theory, practice and legislative framework for provision of care in the aged care sector. The emphasis of the program is on the practical aspects of the role required of the aged care worker and its relationship to the client. Practice principles are highlighted to ensure that essential supports are provided to meet the needs of the client. The program also explores the critical areas of workplace safety and the carers' role in achieving standards of care.

This course is essential training for aged care workers, aged care assistants, personal care assistants, residential care workers, disability support workers, community care workers, or any worker in this occupational group who works in the community and/or residential facility under direct supervision.

For further information in regards to this online course, please visit the ACSA Website. or Click here to see the flyer.

New Jane Verity CD release “Build a Supportive Partnership”

Build a Supportive Partnership is guaranteed to change the way you “care” for people with dementia. Learn a new and unique approach to help you avoid burnout, frustration and challenging behaviours and discover the way to positive, more rewarding and fulfilling experiences for both you, as the supportive partner, and for the person living with the diagnosis. Practical and revealing, this first CD in the How to series answers your most frequently asked questions and provides strategies that can be used immediately.

This CD is normally priced at $36, however our new release special to you today is only $28 (plus $5 postage and handling).

Whether a professional or family carer – order your copy today by contacting Dementia Care Australia on ( 03) 9727 2744.

News for Residential Members

Residential Forum – Staffing Models

proudly sponsored by ACSure

Date: 23rd March 2007

Time: 9.00am – 3.30pm

Venue: Alchemy Room, Adelaide Entertainment Centre

Registration Fees: Members $110, Non-Members $165

With the workforce challenges facing the sector, it is commonly acknowledged that we need to “do things differently”, but how do we go about this and still provide a high level of care for our residents, as well as meeting the regulatory requirements?

We will provide examples of organisations who are doing exactly this, and are willing to share their experiences and strategies with us, including the following:

  • “The Flying Squad” (Goodwin's Mobile Nursing Squad)
    Goodwin Aged Care Services Limited
    John Wynants, Village Operations Manager & Anthea Kennewell, Care Manager

  • “The polder model” Dutchcare
    Petra Neeleman - CEO

 

Other speakers will include:

  • Liz Hender, Manager Therapeutic Goods, who will provide an update on the regulation of Schedule 8 drugs in residential aged care facilities.

  • Jill Pretty, Policy & Consultancy, ACS NSW, who will talk about staffing models, as well as providing an update on the new ACFI tool (Jill is a member of the National ACFI Reference Group)

  • Ian Barton, Executive Manager HR, Anglicare, who will talk about staffing strategies.

 

We will conclude the day by seeking feedback from participants via workshop discussions at each table. Results of these discussions will be shared with the group, and will provide interesting data for ACS and the aged care sector.

As these are important issues facing the sector, your feedback and input is vital to achieve positive outcomes for the sector, so please come along and contribute.

Full Program Information and Registration Forms are now available.

Wound Management Workshop

Royal College of Nursing, Australia will be holding a Wound Management Workshop for Community, Aged care and General Practice Nurses in Adelaide presented by Wendy White, RN, B.Ed, Plast Cert, MRCNA on Wednesday 9 May 2007 at the Holiday Inn ( 65 Hindley Street , Adelaide ).

The workshop will run from 9.00 am to 4.30 pm. Registration fees for RCNA Members are $180 – Non Members are $250.

For more information please call Theresa Schultz at Royal College of Nursing, Australia, toll free 1800 061 660.

News for Retirement Housing Members

Retirement Housing Forum – “Doing Retirement Living Well”

Date: 3rd May 2007

Time: 9.00am – 4.00pm

Venue: Stables Ballroom – Morphettville Junction

Registration Fees: To be advised

This forum is jointly presented to the industry by Aged & Community Services SA&NT and the Retirement Villages Association SA. This forum will be presented in three sections:

  • How to Age Well

  • How to Market Well

  • How to Build Well

 

Presentations will be made from interstate presenters on Ageing Successfully and Building for Seniors. Local experts will outline the existing and future demographics of the market place and how providers can understand how marketing can work for them along with presentations from local providers on how they market to their future clients.

Further Information will be made in the coming weeks.

Registration of Retirement Villages

There is a requirement for all retirement villages to be registered by 30 April 2007. Registration of retirement villages will allow any interested party to ascertain whether a particular accommodation scheme for retirees is covered by the Retirement Villages Act 1987 and will enable the Department for Families and Communities to more easily collect data for trend analysis and communicate with administering authorities.

Registration forms can be downloaded from the Families and Communities website.

Proforma 1 – Notification of Information required for Register ( Single Village )

Proforma 2 – Notification of Information required for Register (Multiple Villages)

Associated fees are listed on the forms.

The Department would appreciate receiving your registration forms as soon as possible in the new year to assist with the processing of village information.

News for Community Members

Community Forum – Maximising Independence (presented by the CACP/EACHP Steering Committee)

Date: 20th March 2007

Time: 9.30am – 2.00pm

Venue: Stables Ballroom, Morphettville Junction

Registration Fees: Members $77, Non-Members $121

This seminar is aimed at Community Care Managers, Coordinators and Care Workers.

It is important as community care providers that we support older people to remain as independent as possible and to participate in a wide range of experiences. This forum aims to assist providers to work with older people who have lost some capacities, such as vision, hearing or speech, to live full and valued lives in the community. The forum will reinforce the power of a package.

Click here to view Registration Information.

Packaged Care Resource

Packaged care providers have a new tool to guide them through the maze of regulation and industry guidelines. The Essential Provider Guide to Packaged Care, now available from ACSA, is a companion to the official Departmental Guidelines.

For the first time, guidelines for CACPs, EACH and EACH Dementia have been brought together into one easy reference manual.

The guide can be used as a quick reference tool, an orientation document for new staff and a user friendly source of information for new providers. The Guide covers funding, governance, management, client services and quality reporting as well as state specific resources. The resource also includes:

  • The CACPs Standards Workbook

  • A copy of “In Their Homes”

  • The ACSA Elder Abuse pamphlet

  • A CD containing client agreements for CACPs and EACH plus a brokerage agreement. These agreements can be tailored by those who buy the guide to meet their specific organisational needs.

 

The Essential Provider Guide to Packaged Care is $300 for members and $400 for non members including GST and postage. A copy of the Manual is available for viewing from the ACS Office and will also be available for viewing at ACS Forums.. The guide is available through ACSA telephone (03) 9686 3460. Click here to download an order form.

Review of Subsidies and Services in Australian Government Funded Community Care Programs

ACS has prepared a detailed submission to this review on behalf of members. In the submission ACS has identified key elements to be considered as a lead into the 5 topic areas covered in the submission. They are, in brief:

  • Growth in community services and heightened community expectations have put pressure on service providers and the service system

  • The care system requires an holistic approach

  • Respecting the autonomy of older people and encouraging and supporting their independence needs to be the foundation of the community care system

  • The delivery power of the community care system is at risk when indexation falls behind

  • Complexity of need is increasing and the challenge is to bring diverse resources together to meet peoples' needs.

 

Thank you to members, and particularly the Community Network Committee, for the contribution to this submission. The submission is available on the Members Only section of the ACS Website.

ACSA has prepared a submission on behalf of members nationally which can be accessed via the ACSA Website.

Disability and Ageing: Planning for Retirement Report Launch

The ageing of the Business Services workforce and the lack of well-developed pathways to retirement pose substantial challenges for disability service providers, governments and supported employees (and their families and carers). The Planning for Retirement Project, which has been overseen by the ACROD SA Ageing and Disability Subcommittee, has sought solutions to some of these challenges. The Report of the Project proposes a new service delivery model for people with a disability retiring from Business Services. It puts forward a framework for service delivery and a number of specific responses that could be implemented at the local level in support of service users.

ACROD SA is pleased to invite you to attend the launch of the Planning for Retirement Report. The Report will be officially launched by Dr David Caudrey, Director of the Office for Disability and Client Services, with the author of the report, David Albrecht, outlining key findings of his report. We hope you can join us at the launch of what is a very important project. All who attend the launch will receive a copy of the Report on CD. Click here to view further information on the ACROD website.

The Way Forward Update

There are a number of updates and reports from The Way Forward available on the Department's Website. ACS has developed a summary of these reports for members' information.

The summary can be downloaded from the Members Only section of the ACS Website.

2007 Report on Government Services

The Productivity Commission has released its 2007 Report on Government Services. It documents the impact of growth of government funding and for the first time contains more data on the Transition Care Program and EACH Dementia and a state breakdown of expenditure under the National Respite for Carers Program. There is also some useful additional data on service usage by special needs groups. The report can be downloaded from The Productivity Commission Website. Go to the Community Services section for aged care details.

Help for Older Territorians Boosted

Senior and disabled Territorians who want to continue living in their own homes will be able to access domestic assistance, personal care and nursing, due to a $728,000 boost to the HACC program. This year's total of more than $9.3 million in Territory HACC funding will provide: recurrent funds; support for approved providers to establish or expand new HACC services and indexation of the funding for all current providers. The Northern Territory has also become the first state or territory to sign up to the national HACC Review Agreement.

Veteran Grants' Program

The Australian Government will spend $6.7 million over the next four years to ensure the veteran community receives assistance through the Community Care Grants program. Community Care Grants provide vital assistance to ex-service and community organisations, veteran representative groups and private organisations that contribute to improvements in the quality of life of members of the veteran community. The program funds projects that help veterans, war widows and widowers continue to live independently in their own homes, as well as initiatives that reduce social isolation, improve access to community care services and support carers.

For more information about the Veteran & Community Grants program, go to the DVA Website or contact your DVA State office on 1300 550 465.

VHC Statistical Summary on DVA website

The 2005-06 Veterans' Home Care (VHC) statistical summary is available from the Department's website. The release summarises the number of VHC services approved and provided during 2005-06, as well as highlighting the characteristics of VHC recipients and any State and Territory variations in VHC assessments and service provision . Compared to 2004-05, the number of veterans who were assessed for VHC services has increased by almost 3 per cent in 2005-06 (from 75,019 to 77,216 veterans). Similarly, the total service hours provided increased by approximately 4 per cent, from 2.6 to 2.7 million hours. Just over three-quarters of these hours were for the provision of domestic assistance. Veterans assessed for VHC services during 2005-06 had an average age of 83 years (compared to the average age of 76 years for the DVA treatment population). The statistical summary can be downloaded, in PDF format, from the DVA Website.

Finance News

Perpetual Funding Guidelines

Perpetual have changed the frequency of their funding round from twice a year to a single, annual funding round, with applications closing on 31 March.

To be eligible for consideration from all trusts and foundations, organisations must have Income Tax Charity (ITEC) endorsement from the Australian Taxation Office.

Eligibility for funding from some charitable trusts and foundations is dependent on your organisation having Deductible Gift Recipient (DGR) endorsement from the Australian Taxation Office.

Individuals are NOT eligible to apply.

Applications must be made on the standard application form and submitted electronically via Perpetual's website. Hard copy proposals will not be accepted.

Click here to view more information on the Perpetual website, or here to view the Applying for Funding Guidelines.

National News from ACSA

ACSA National Report

The ACSA National Report Issue 148 is now available for downloading from the ACS Members Only website (you will need your username and password to access this).

Topics included in this Report are:

  • Elder Abuse Legislation

  • Police Checks

  • ‘Spot Check' Assessment Modules

  • New ACSA National Supporter

  • New ACSA Appointment

  • New Technology Innovation Category in ACSA 2007 National Awards for Excellence

  • Goods and Services Tax Ruling

  • Community Care National Financial Reporting Framework

  • Prudential Requirements – Liquidity Strategy and Liquidity Calculator

  • Employer Advisor Programme (EAP)

  • Essential Provider Guide to Packaged Care

  • Malta Travel

  • Publications & Resources

  • All States Now on Board to Help Young Disabled People in Aged Care Facilities

  • Veterans' Grants Program Local Palliative Care Grants Program

  • Survey of Centre for Aged Care Studies Launched in Adelaide

  • Volunteering Issues 2007

  • ASI SMART Company Scholarship Fund: Not-For-Profit Scholarship Fund

  • ACROD Ageing & Disability Conference 2-3 April 2007: Adelaide

 

 

Industry Education & Training Events

16th Annual Tri-State Conference 2007

Only week to go before Tristate – have you registered. The 16th Annual TriState Conference & Trade Exhibition for 2007 will be held at The Albury Convention & Performing Arts Centre, Albury NSW from Sunday 25th February to Tuesday 27th February 2007.

The TriState Conference will focus on practical applications and solutions for aged care delivery within a changing environment. A range of exciting speakers will appeal to a wide range of people from all sectors of residential, community and rural care.

Program Information and registration forms are now available.Please note the conference dinner at All Saints Winery is full.

We look forward to seeing you all there!

International Speakers for 2007 Ageing & Disability Conference

ACROD is pleased to announce that two international speakers, Kolbein Lyng , Norway , and Philip McCallion, USA , will be presenting at the 2007 Ageing & Disability Conference to be held on 2 and 3 April 2007 in Adelaide .

Program and Registration Information is now available on the ACROD website.

ACS Education & Training Events

Click here to view the full current ACS Education & Training Calendar.

Residential Forum – Staffing Models

proudly sponsored by ACSure

Date: 23rd March 2007

Time: 9.00am – 3.30pm

Venue: Alchemy Room, Adelaide Entertainment Centre

Registration Fees: Members $110, Non-Members $165

With the workforce challenges facing the sector, it is commonly acknowledged that we need to “do things differently”, but how do we go about this and still provide a high level of care for our residents, as well as meeting the regulatory requirements?

We will provide examples of organisations who are doing exactly this, and are willing to share their experiences and strategies with us, including the following:

  • “The Flying Squad” (Goodwin's Mobile Nursing Squad)
    Goodwin Aged Care Services Limited
    John Wynants, Village Operations Manager & Anthea Kennewell, Care Manager

  • “The polder model” Dutchcare
    Petra Neeleman - CEO

 

Other speakers will include:

  • Liz Hender, Manager Therapeutic Goods, who will provide an update on the regulation of Schedule 8 drugs in residential aged care facilities.

  • Jill Pretty, Policy & Consultancy, ACS NSW, who will talk about staffing models, as well as providing an update on the new ACFI tool (Jill is a member of the National ACFI Reference Group)

  • Ian Barton, Executive Manager HR, Anglicare, who will talk about staffing strategies.

 

We will conclude the day by seeking feedback from participants via workshop discussions at each table. Results of these discussions will be shared with the group, and will provide interesting data for ACS and the aged care sector.

As these are important issues facing the sector, your feedback and input is vital to achieve positive outcomes for the sector, so please come along and contribute.

Full Program Information and Registration Forms are now available.

Community Forum – Maximising Independence (presented by the CACP/EACHP Steering Committee)

Date: 20th March 2007

Time: 9.30am – 2.00pm

Venue: Stables Ballroom, Morphettville Junction

Registration Fees: Members $77, Non-Members $121

This seminar is aimed at Community Care Managers, Coordinators and Care Workers.

It is important as community care providers that we support older people to remain as independent as possible and to participate in a wide range of experiences. This forum aims to assist providers to work with older people who have lost some capacities, such as vision, hearing or speech, to live full and valued lives in the community. The forum will reinforce the power of a package.

Click here to view Registration Information.

Retirement Housing Forum – “Doing Retirement Living Well”

Date: 3rd May 2007

Time: 9.00am – 4.00pm

Venue: Stables Ballroom – Morphettville Junction

Registration Fees: To be advised

This forum is jointly presented to the industry by Aged & Community Services SA&NT and the Retirement Villages Association SA. This forum will be presented in three sections:

  • How to Age Well

  • How to Market Well

  • How to Build Well

 

Presentations will be made from interstate presenters on Ageing Successfully and Building for Seniors. Local experts will outline the existing and future demographics of the market place and how providers can understand how marketing can work for them along with presentations from local providers on how they market to their future clients.

Further Information will be made available in the coming weeks.

Infection Control in the Community

Date: 5th March 2007

Time: 9.30am – 1.00pm

Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton

Registration Fees: Members $55, Non-Members $82.50

With an increasing elderly population and a culture that encourages care in the community, infection control can no longer be considered solely a hospital or residential care issue.

Older people living at home often have a combination of increasing age, complicated invasive procedures or have invasive devices such as catheters or intravascular therapy. Older people may also have other co-existing chronic illnesses such as diabetes or heart disease and can be immuno-compromised, increasing their risk of acquiring an infection.

Clearly the importance of infection control in the community is increasing. However, Infection Control in community settings presents many challenges for care workers and community care organisations.

This program will explore the infection risks and challenges in community settings and look at some practical ways of applying infection control principles in out of hospital settings. There will also be an opportunity to explore some common infections that can occur in community settings and practical solutions will be explored using a scenario and workshop format.

Click here to view the registration information for this session.

Motivation: Tapping into the Productive Energy of Staff

Date: 9th March 2007

Time: 9.30am – 12.30pm

Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton

Registration Fees: Members $121, Non-Members $220

Presented by Allison Taylor, OzTrain

It's fascinating to consider that early last century managers were asking their workers to leave their brains at the door, it was “hands” that were wanted; early this century managers were encouraging their people to leave their bodies at home - it is their brains that are wanted.

People understand the "firing" line for a particular job. That is, they know what is the minimum amount of work they need to do to avoid being fired, or at least avoid being in serious trouble.

Most managers know how to get a level of work out of their people that is just above the firing line.

Unfortunately, this level of work is way below staff potential. Workers generally could, and would, produce a great deal more if they were really motivated.

The problem that confronts many managers today is how to tap into that wasted potential.

This session looks at factors that support motivation and those that de-motivate. We will also explore ways managers can use to release the productive energy of staff. Participants will have the opportunity to work on actual problems around motivation of their particular staff.

In addition, we will cover a range of practical tips that managers can use to build a productive culture in their work place.

Click here to access the registration form for this session.

Manual Handling & Risk Assessment

Date: 13th March 2007

Time: 9.00am – 4.00pm

Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton

Registration Fees: Members $175, Non-Members $275

This course is designed for employees responsible for conducting Manual Handling risk assessments. This course will look at specific manual handling tasks within an aged care setting (both a community and residential focus) and gets participants to identify manual handling risk, conduct a risk assessment and derive suitable controls.

All participants will receive a participants guide.

This workshop will be conducted by Performis who provide a full range of OHS and associated training, from induction services to senior officer responsibilities and specialised competency courses.

Click here to access the registration form.

Strategic Planning Workshop

Date: 13th April 2007

Time: 9.00am – 5.00pm

Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton

Registration Fees: Members $198, Non-Members $297

The facilitator will give a brief overview of the meaning of strategic planning, the days activities and the overall planning process

Content Includes:

  • Situation Analysis:

  • Prioritising the issues

  • What is meant by a key result?

  • Key Result Analysis - The Goals

  • Strategic analysis - The Strategies

  • Next steps in the planning process

Click here to view full program and Registration Information.

Intermediate Microsoft Excel 2003

Date: 24th April 2007

Time: 9.00am – 5.00pm

Venue: KAZ Training Rooms 290 Glen Osmond Road Fullarton

Registration Fees: Members $176, Non-Members $264

Students will cover the following topics:

working with large worksheets, working with multiple worksheets and workbooks, customising Excel, advanced formatting, list management, advanced charting, documenting and auditing; and using templates.

 

After completing this course, students will know how to:

  • Navigate large worksheets effectively by using magnification, frozen panes, and split panes; and control the printing of large worksheets.

  • Navigate, manage, and print multiple worksheets; link workbooks by using 3-D formulas; and summarize data by using the Consolidate command.

  • Change the View, General, and Calculation settings of Excel; and customize toolbars and menus.

  • Add borders and shading; apply special formats; create, apply, and modify styles; and change the orientation of cells.

  • Sort lists by columns; and filter lists based on complex criteria.

  • Format data points; create combination charts and trendlines; and add and format graphic elements.

  • Use auditing features; add comments and text boxes; and protect a worksheet or part of a worksheet.

  • Work with Excel's built-in templates; and create and manage custom templates.

  • Working with comments, and saving different versions of a document.

 

Click here for the Registration form for this event.

Advanced Microsoft Excel 2003

Date: 9th May 2007

Time: 9.00am – 5.00pm

Venue: KAZ Training Rooms 290 Glen Osmond Road Fullarton

Registration Fees: Members $176, Non-Members $264

Students will cover the following topics: working with advanced formulas, lookups and data tables, advanced list management, working with PivotTables, exporting and importing, using analytical options, working with macros, interactive Web pages, using SharePoint services.


After completing this course, students will know how to:

  • Use names to make formulas easier to understand; use the IF and SUMIF functions to calculate a value based on specified criteria; use the nested IF function to evaluate complex conditions; use the ROUND function to round off numbers; and use the PMT function to calculate periodic payments for a loan.

  • Use the VLOOKUP function to find a value in a worksheet list; use the MATCH function to find the relative position of a value in a range; use the INDEX function to find the value of a cell at a given position within a range; and use data tables to project values.

  • Use the PivotTable and PivotChart Wizard to create a PivotTable for analyzing and comparing large amounts of data; change PivotTable view by moving fields and by hiding and showing details; improve the appearance of a PivotTable by changing its field settings and applying a format; and create a PivotChart to graphically display data from a PivotTable.

  • Export data from Excel to a text file, and import data from a text file into an Excel workbook; import XML data into a workbook, and export data from a workbook to an XML data file; and use Microsoft Query and the Web query feature to import data from external databases.

  • Run a macro to perform tasks automatically; record macros to perform repetitive tasks; assign a macro to a button, and use the button to run the macro; edit a macro by editing VBA code.

...and much more.

 

Click here for the Registration form for this event.

Member Services

ACS SA&NT have entered into arrangements with a range of businesses to provide cost effective and quality services to its members. Please be advised that ACS SA&NT has entered into these arrangements with a financial benefit for the Association. Currently arrangements have been made with

Message Media - SMS Messaging

OCAR - Employment Assistance Program

Mutual Community - ACS Health Insurance Plan

Jardine Lloyd Thompson - ACSure Insurance

Management Update

Click here to view recent or previous issues of the ACS Management Update.

SMS messaging

Does your organisation waste countless hours every week, trying to fill gaps in staff rosters? messagemedia solves this problem. Harness the speed, convenience and cost effectiveness of SMS messaging, which is unrivalled by any other communication medium. Faster than email, less intrusive and cheaper than phone calls – SMS has become an essential business tool.

Instead of phoning members of staff one by one to see if they want an extra shift, send an SMS to the staff from your PC instantly. Sending the group SMS from your PC takes seconds, you include a phone number in the message so that staff that want to work the shift can call you. In our experience the whole process including the staff member calling in takes approximately 5 minutes.

Through a joint arrangement established between ACS SA&NT and messagemedia ACS SA&NT members are able to purchase the SMS messaging product at a reduced rate of $349.00 (saving $100.00). Call 1300 767 903 to discover more about the incredible impact messagemedia will have on your organisation.

Click here to download an expression of interest. Upon completion of this form messagemedia will contact you.

 

 

Do you have an Employee Assistance Program?

As part of our ongoing commitment to strengthen services and opportunities for Members, ACS SA&NT is pleased to be able to provide members with access to an Employee Assistance Program (EAP). ACS SA&NT has entered into an agreement with OCAR Workplace Consulting to provide an EAP to members at a substantially reduced rate. (Payment is made on a quartlery basis)

An EAP is a confidential counselling service designed to offer an effective means of assisting employees with problems that may eventually affect job performance and personal well-being. Employees have access to qualified counsellors who are located outside of their workplace and are trained to help people identify and resolve their problems. It has been advised that the Unions are in favour of EAP in businesses and often quality and standards accreditation also favour EA programs.

OCAR Workplace Consulting will provide the services of the EAP to members who join this service.

Click here to download an expressionof interest form. Upon completion of this form OCAR will contact you to commence the service.

ACSure - meeting your insurance needs

JLT Health & Aged Care has been servicing those operating and living in aged care facilities nationally for almost a decade and utilising this experience have developed ACSure in consultation with the management and membership of ACS SA & NT. JLT Health and Aged Care offer a range of ACSure product packages which ensure compliance with the Aged Care Act and structures packages for both small and large operators, including aged care facility operators, retirement living services and community care providers. ACSure are now online - click here to view their website.

For more information contact Kerrie Zwart or call 8418 0288.