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Aged & Community Services
SA & NT Inc©
246 Glen Osmond Road,
Fullarton SA 5063
Phone: (08) 8338 7111
Fax: (08) 8338 7077
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Snippets - Volume 7 Issue 1
January 2007
Please note, some of the articles provided will have additional papers which can be downloaded or directed to another website page. In some cases these documents are linked to the ACS Members Only section of this website and will require a Username and Password. All members have been issued with a Username and Password. If you have not received this please contact Rhianna Morris with your contact details and she will issue you with your access details.
Index
General News
Police Checks
Full details of the Governments timeframes for introducing Police Checks for aged care workers are available from the ACSA National Report Issue 146.
ACS and ACSA advised the Minister for Ageing on the implementation issues associated with the introduction of the Police Checks requirements in the aged care industry. Issues raised included:
- Resourcing AFP and State Police Forces to ensure quick turnaround of aged care requests.
- Funding, resourcing and appropriate time frames for checks on new and existing staff.
- Funding of checks on volunteers, not just community visitors.
- Sometimes volunteers in aged care homes are other residents, guidance on whether police checks are needed on resident volunteers is required.
- Determining other categories of “visitors” to homes who may require police checks such as school students, church visitors, contractors, Government officials (Accreditation Agency Staff, CNO's), and Nursing Agency staff.
- Guidelines around what convictions constitute grounds for not employing a person or for dismissing an existing employee.
- Industrial implications of dismissing existing staff.
- Employment of staff while awaiting results of police checks.
- Currency of police checks, how often they have to be updated.
- Information provided in the checks i.e. providers will need to know what type of offence has been committed to assess its relevance to employment.
- Role of professional or registration bodies in this process.
- Responsibilities of employees in advising of any convictions after they are employed.
Some of these have been addressed in the Government Guidelines while others, such as funding for the checks have not been.
ACSA Initiatives on Police Checks and Elder Abuse
ACSA has entered into an agreement with RISQ and The PRM Group to provide heavily discounted police record checks for ACSA members and their employees. Both RISQ and The PRM Group have many years of experience in providing employment screening and risk management services. Obtaining checks through RISQ and PRM has a number of advantages including the ability to lodge applications online as well as view the results online within 24 to 48 hours (unless further inquiries are required).
For every police check obtained through RISQ or The PRM Group, ACSA will receive a fee of $1.00. This fee will be used to meet associated administrative costs as well as to increase awareness and educate the aged and community care industry about the prevention of abuse of older people.
To arrange police record checks for your employees at discounted rates, contact RISQ: 02 9392 8888 or The PRM Group: 03 9370 8294. Further details are also available under “Hot Topics” at on the ACSA Website.
ACSA Policies and Procedures Resource Guide
ACSA has also produced a Policies and Procedures Resource Guide to assist providers to develop and/or update policies on Elder Abuse. It takes into account the Government Fact Sheet on Police Checks and the Police Certificate Guidelines for Aged Care Providers which has just been distributed by DoHA .
The ACSA Guide covers:
- Elder abuse policies and procedures;
- Related policy development considerations - HR;
- List of research and reference documents.
The Guide is available from the members only section under Policies - click here to download
Government commits to New Year Reform
The Minister for Ageing, Senator Santo Santoro addressed the National Press Club in Canberra last week. Although he did not announce the Government's response to the 2003 Hogan Report as hoped by many, he delivered a wide-ranging address. He outlined some of his philosophical views, drawing on Thomas Aquinas and Pope Leo XIII. He contrasted ‘Christianity with its focus on the dignity of the individual' with ‘socialism with its insistence on subsuming the individual within the collective and promoting conformity over reason'.
On aged and community care matters Minister Santoro spoke about measures to combat abuse of older people and a range of other Government initiatives, and then moved on to the financial issues affecting aged care.
Focusing on the need to improve financial incentives for providers to invest in ‘high care residential care', he ruled out the introduction of accommodation bonds into high care but promised a ‘major package of measures early in the New Year' to address this issue.
Responding to Minister Santoro's address, ACSA CEO Greg Mundy welcomed the recognition of the need for new policy in relation to user charging and said that despite the Government taking one of the options off the table, it should still be possible to solve this problem which has taxed the ingenuity of the Government and patience and financial viability of the aged care sector since 1997 when it was last considered by the Government.
Click here to view the full text of Minister Santoro's speech. Click here to view ACSA's Media Release.
Aged Care Approvals Round 2006
The results of the last ACAR were announced on 19 December 2006. Full details can be downloaded from the Department's website. ACS has collated the allocations for SA which provide a quick snapshot of the results in South Australia and in comparison with other states. Click here to view the tables..
Productivity Commission Study of Aged Care Services
The Productivity Commission is undertaking a study to research trends in the demand for, and supply of, aged care services and to explore their implications. The study will explore the implications of emerging trends for the future structure and mix of aged care services; examine the implications of changes in the structure of services for the future aged care workforce; and identify recent innovations in aged care services in a selection of overseas countries that may have relevance for Australia . However the study will not address wider regulatory or funding matters, and as a research project it will not make any recommendations. Further details can be found on the Productivity Commission Website.
Changes to Key Personnel
Members are reminded that they need to notify the Department of Health and Ageing within 28 days of a change to Key Personnel occurring. Please note that Key Personnel may include persons employed by an organisation that delivers care services on your behalf, i.e. a management company. For the purposes of section 9-1(2) of the Act, Key Personnel are defined as "a member of the group of people who are responsible for the executive decisions of the Approved Provider", for example:
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Directors and Board Members;
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any other person who is concerned in, or takes part in, the management of the Approved Provider;
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any person who is responsible for the overall nursing services provided by the aged care service, for example a Director of Nursing; and
- any person who is responsible for, or likely to be responsible for, the day-to-day operations of an aged care service conducted by the Approved Provider, whether or not the person is employed by the Approved Provider.
The Key Personnel forms can be downloaded from the Department of Health's website.
Draft Workplace Hazardous Chemicals & Data Sheet Codes of Practice
The Australian Safety & Compensation Council has released the draft National Code of Practice for Labelling Workplace Hazardous Chemicals and the draft National Code of Practice for the Preparation of Safety Data Sheets for public comment until 1 March 2007. The new National Code of Practice for the Labelling of Workplace Hazardous Chemicals proposes a system based on the United Nations' Globally Harmonised System of Classification and Labelling of Chemicals (GHS). The draft Safety Data Sheets further aligns the Australian Safety Data Sheet requirements with the GHS. Click here for further details.
Palliative Care Australia e-Bulletin
The second edition of Palliative Care Australia 's e-Bulletin has several interesting articles for members. Click here to view.
Metro Home Link Services
Some of our members have raised with us a concern that in the changeover to the new service providers and agency management structure, a number of aspects around the service support to members' residents might be directly, or inadvertently reduced, particularly with respect to Advanced Care in Residential Living. This was discussed briefly at a recent Board Meeting. We encourage each member that believes this to be the case (from their own experience) to raise their concerns directly with the Metro Home Link service provider and/or the relevant area health service representative in charge of managing the new contractual arrangements. Our Board believes it is important that members seek to resolve any concerns they have directly, as quickly as possible, for the benefit of their residents.
Immigration to SA increases by 43% in 2005-2006.
The Minister for Immigration and Multicultural Affairs, Amanda Vanstone congratulated South Australians for welcoming more than 9,000 migrants to our state in 2005-2006. The increase of 43% from the previous year, indicates South Australia is successfully attracting migrants to live and work. Click here to view Immigration Statistics.
News for Residential Members
Royal Adelaide Hospital – Acute and Aged Care Collaborative Seminar
The Royal Adelaide Hospital is holding a free seminar for Nurses working in Residential Aged Care Facilities , on Tuesday 13 th February 2007 from 8.30 am – 12.00 pm. This seminar will be held in the Robson Theatre, Level 1, Eleanor Harrald Building.
For more information contact: Fiona Quinn on 8222 4000 pager 1676 or via email.
RCS Review Statistics – July – September 2006 Quarter
The DoHA July to September 2006 statistics are now available on the Department of Health Website.
The results of the RCS validations from 1 July to 30 September 2006 are as follows:
|
Unchanged |
|
Upgraded |
|
Downgraded |
|
Reviews |
Facilities |
State |
No |
% |
No |
% |
No |
% |
Total |
|
NSW/ACT |
468 |
45% |
29 |
3% |
539 |
52% |
1036 |
104 |
VIC |
648 |
66% |
30 |
3% |
299 |
31% |
977 |
127 |
QLD |
484 |
61% |
33 |
4% |
270 |
34% |
787 |
88 |
WA |
275 |
60% |
11 |
2% |
171 |
37% |
457 |
54 |
SA/NT |
244 |
69% |
21 |
6% |
88 |
25% |
353 |
61 |
TAS |
88 |
82% |
2 |
2% |
17 |
16% |
107 |
20 |
Total |
2207 |
59% |
126 |
3% |
1384 |
37% |
3717 |
454 |
ACSA Liquidity Management Strategy and Calculator
The ACSA Federation has developed a set of resources to assist members with the Liquidity Standard, forming part of the Government's strengthened prudential arrangements. Special thanks are due to Jeannene Stewart from ACCV for her work in developing these resources
These resources are available on our website in the “members only” section but please note that ACSA and ACS SA & NT have produced these resources in good faith but providers using them are responsible for ensuring that they are appropriate to their specific circumstances and they should obtain their own financial advice on their use.
News for Retirement Housing Members
Registration of Retirement Villages
There is a requirement for all retirement villages to be registered by 30 April 2007. Registration of retirement villages will allow any interested party to ascertain whether a particular accommodation scheme for retirees is covered by the Retirement Villages Act 1987 and will enable the Department for Families and Communities to more easily collect data for trend analysis and communicate with administering authorities.
Forms can be downloaded from the Department of Families and Communities website.
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Proforma 1 – Notification of Information required for Register ( Single Village )
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Profroma 1a - Notification of Information required for Register (Multiple Villages)
Associated fees are listed on the forms. The Department would appreciate receiving your registration forms as soon as possible in the new year to assist with the processing of village information.
Retirement Villages Forum
The ACS RVA Retirement Villages Forum will be held on Thursday 3 rd May at Morphettville Junction.
News for Community Members
Metropolitan Domiciliary Care Services Transferred
On 11 January 2007 the responsibility for Metropolitan Domiciliary Care transferred from the Department of Health to the Department for Families and Communities. The move is part of the health reform process and aims to create a seamless service for consumers while overcoming any overlaps. The service will be re-named Domiciliary Care SA from 1 July 2007.
It is anticipated that country domiciliary care services will also be transferred after further consultation with Country Health SA.
Further information can be obtainedfrom Department for Families and Communities website.
Grant Information
Information about grant funding can be obtained from:
- Regional Funding and Grants Register – list of grants available, advice about preparing grant applications and list of people and organizations who can assist with funding applications www.grants.ord.sa.gov.au
- GrantsLINK – list of grants available www.grantslink.gov.au
- SA Grants Directory - list of grants available www.service.sa.gov.au/grants.asp
- SACOSS - http://www.sacoss.org.au/sector.html to order 7th Edition 2006 Grants Book on CD Rom
- Adelaide Metropolitan Area Consultative Committee (AMACC) –funded by the Department of Transport and Regional Services (DOTARS) to assist communities, government and the private sector to apply for funding under the Regional Partnerships Program. Through this program, the Australian Government will partner projects which focus on:
- Strengthening growth opportunities by investing in projects that strengthen and provide greater opportunities for economic and social participation in community;
- Improving access to services by investing in projects that, in a cost effective and sustainable way, support communities to access services. In particular those communities in regional Australia with a population of less than 5,000;
- Supporting planning by investing in projects that assist communities to identify and explore opportunities and to develop strategies for action;
- Assisting structural adjustment for communities and regions to adjust to major economic, social or environmental change.
To find out more including information on current projects, contact Anne Evans or Debra Anderson, AMACC, telephone 8232 8843 or www.amac.org.au
- Easy Grants – monthly email newsletter listing grants available. Subscription $45 per year for not for profit groups, $330 others www.ourcommunity.com.au (this website is worth a look if you haven't seen it before. It contains information which relates broadly to building stronger communities including insurance and risk management, joining or improving your Board or Committee, Best Practice, marketing, partnerships and linkages etc)
News for Finance Members
Gift Funds and Deductible Gift Recipients (DGRS)
Members are advised that Tax Laws Amendment (2006 Measures No. 7) Bill 2006 was tabled in Parliament on 7 December 2006.
The Bill proposes to amend the tax law:
-
To remove the gift fund requirement for certain deductible gift recipients
-
(DGRs)
-
To include improved integrity arrangements for DGRs listed by name in the tax law, and
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To require DGRs to maintain records relevant to their status as a DGR.
The measures commence from the date of Royal Assent of the legislation.
These amendments also clarify the current requirements for all DGRs to maintain adequate accounting records so that donations of money or property can be identified separately from other receipts and their uses can be tracked. Tax deductible donations continue to be used solely for the principal purpose for which the organisation was granted DGR status.
News for Rural & Remote Members
Rural & Remote Viability Supplement
In the 2006 Federal Budget the Australian Government committed $19.4 million over four years to the Community Aged Care- Viability supplement in Rural and Remote Areas. This new viability supplement will be paid to providers of Community Aged Care Programs (CACP), Extended Aged Care at Home (EACH) and EACH Dementia (EACHD) programs, the Multi Purpose Services (MPS) and Aboriginal and Torres Strait Islander (ATSI) Flexible Care programs in rural and remote areas of Australia . It recognises the higher costs associated with attracting and retaining staff and other resource implications faced in providing community care services in rural and remote areas. Payment details are available on the Members Only section of the ACS Website under Aged Care Funding.
Rural Health Education Foundation Satellite Programs to June 2007
The Rural Health Education Foundation has released its satellite television program timetable for the first half of 2007. Detailed information about all programs, times and access can be found on the Rural Health Education Foundation website, which is updated daily.
Rural & Remote Forum
The ACS Rural & Remote Forum will be held on Friday 4 th May at Morphettville Junction. If you have any topics you would like to have presented at this forum please forward them to Rhianna Morris. The organizing committee will be preparing the program over the coming month.
National News from ACSA
ACSA National Report
The ACSA National Report Issue 145 is now available for downloading from the ACS Members Only website (you will need your username and password to access this).
Topics included in this Report are:
- Minister Santoro Addresses Press Club
- 2006 Aged Care Approval Round (ACAR)
- RCS Statistics Update – September 2006-12-21 Rural and Remote Viability Supplements (VS) for
- Community Care Delayed
- New Appointments to Aged Care Standards and Accreditation Agency Board
- Aged Care Australia (ACA) Website Interfaces for Residential Aged Care Providers
- Minister Contacts Aged Care Providers
- Progress towards the eCCR Feasibility Study
- New ACSA Online Certificate III in Aged Care Work
- Veterans' Affairs Home Care Tender Changes
- Veterans' Home Care Holiday Period Arrangements for Agencies and Service Providers
- Revised VHC Guidelines
- Osteoporosis Medication on PBS: Testing for Over 70s on Medicare
- Fight Flu Campaign in 2007
- IAHSA Excellence in Ageing Services Award 2007
- 2006 National Awards for Local Government for Health and Ageing
- New Purchasing System for Non-Profit Organisations
- Reports, Research and Publications
Industry Education & Training Events
16th Annual Tri-State Conference 2007
The 16th Annual TriState Conference & Trade Exhibition for 2007 will be held at The Albury Convention & Performing Arts Centre, Albury NSW from Sunday 25th February to Tuesday 27th February 2007. The conference will be hosted by Aged & Community Care Victoria (ACCV) in association with Aged and Community Services Association of NSW and ACT, and Aged and Community Services SA & NT.
The organising committee is pleased to announce the Keynote Speaker for Sunday is Tim Fisher. The TriState Conference will focus on practical applications and solutions for aged care delivery within a changing environment. A range of exciting speakers will appeal to a wide range of people from all sectors of residential, community and rural care.
Program Information and registration forms are now available.
We look forward to seeing you all there!
International Speakers for 2007 Ageing & Disability Conference
ACROD is pleased to announce that two international speakers, Kolbein Lyng , Norway , and Philip McCallion, USA , will be presenting at the 2007 Ageing & Disability Conference to be held on 2 and 3 April 2007 in Adelaide. Information about the Conference is progressively being made available on the ACROD website.
ACS Education & Training Events
ACS wishes to extend a warm thank you to all partipants who were involved in the 2006 Training Program. We have conducted a wide variety of training over the past twelve months and will continue to do so. Deatils of upcoming training events are below for your information. Alternatively click here to view the calendar for events in 2007. If you have any training needs please forward them to Rhianna Morris.
CACP/EACHP Forum "Maximising Independence"
Date: 20th March 2007
Time: 9.30am – 2.00pm
Venue: Stables Ballroom, Morphettville Junction
Registration Fees: Members $77, Non-Members $121
This seminar is aimed at Community Care Managers, Coordinators and Care Workers.
It is important as community care providers that we support older people to remain as independent as possible and to participate in a wide range of experiences. This forum aims to assist providers to work with older people who have lost some capacities, such as vision, hearing or speech, to live full and valued lives in the community. The forum will reinforce the power of a package.
To view full program information or to register for this event, click here.
Residential Forum "Staffing Models: Where to from here?"
proudly sponsored by ACSure
Date: 23rd March 2007
Time: 9.00am – 3.30pm
Venue: Alchemy Room, Adelaide Entertainment Centre
Registration Fees: To be advised
With the workforce challenges facing the sector, it is commonly acknowledged that we need to “do things differently”, but how do we go about this and still provide a high level of care for our residents, as well as meeting the regulatory requirements?
We will provide examples of organizations who are doing exactly this, and are willing to share their experiences and strategies with us, including the following:
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“The Flying Squad” (Goodwin's Mobile Nursing Squad)
Goodwin Aged Care Services Limited
John Wynants, Village Operations Manager & Anthea Kennewell, Care Manager -
“The polder model” Dutchcare
Petra Neeleman - CEO
Other speakers will include:
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Liz Hender, Manager Therapeutic Goods, who will provide an update on the regulation of Schedule 8 drugs in residential aged care facilities.
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Jill Pretty, Policy & Consultancy, ACS NSW, who will talk about staffing models, as well as providing an update on the new ACFI tool (Jill is a member of the National ACFI Reference Group)
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Ian Barton, Executive Manager HR, Anglicare, who will talk about staffing strategies.
We will conclude the day by seeking feedback from participants via workshop discussions at each table. Results of these discussions will be shared with the group, and will provide interesting data for ACS and the aged care sector.
As these are important issues facing the sector, your feedback and input is vital to achieve positive outcomes for the sector, so please come along and contribute.
Click here to view the registration flyer.
Understanding Salary Packaging
Date: 27th March 2007
Time: 1.00pm – 4.00pm
Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton
Registration Fees: Members $198, Non-Members $297
McInerney Barratt Financial Solutions
are authorised representatives of Securitor Financial Group Ltd and
have over 10 years experience in the financial services industry specialising
in aged care financial planning
advice. Mark McInerney and James Barratt extensive knowledge of salary packaging
will simplify as well as
show the financial benefits available for employer and employee.
Course Outline:
-
What is Salary Sacrifice?
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Why and who can Salary Sacrifice?
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What can be Salary Sacrificed?
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Cars – Novated Leases Vs Fleet Vs Mileage claim
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Not for Profit sector and Salary Sacrifice
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Salary Sacrifice and taxation, superannuation, personal insurance and retirement strategies (including
transition to retirement).
Workplace Mediation
Date: 9th February 2007
Time: 9.00am – 5.00pm
Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton
Registration Fees: Members $77, Non-Members $115.50
Workplace Mediation is a structured process whereby an impartial mediator facilitates communication between those in dispute in order for them to come up with mutually agreed solutions on how to improve their working relationships in the future'
Mediation can be used in the workplace for:
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Managing conflict between individuals and teams within the organization
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Improving working relationships between managers and staff members
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Assisting people to deal with the change process in organizations
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Encouraging a no blame, problem solving culture where people feel more able to handle problems in a more constructive way.
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Assisting you and your staff to re-establish respectful, professional working relations.
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Agenda setting
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Exploration of issues
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Joined negotiations
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Agreement/closure
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Possible sources of conflict within teams
Program outline:
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What is Mediation
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Role of the Mediator (What it is and isn't)
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How does Mediation work?
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The Mediation Process:
-
Opening the mediation
Click here to view the registration form online.
Infection Control in the Community
Date: 5th March 2007
Time: 9.30am – 1.00pm
Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton
Registration Fees: Members $55, Non-Members $82.50
With an increasing elderly population and a culture that encourages care in the community, infection control can no longer be considered solely a hospital or residential care issue.
Older people living at home often have a combination of increasing age, complicated invasive procedures or have invasive devices such as catheters or intravascular therapy. Older people may also have other co-existing chronic illnesses such as diabetes or heart disease and can be immuno-compromised, increasing their risk of acquiring an infection.
Clearly the importance of infection control in the community is increasing. However, Infection Control in community settings presents many challenges for care workers and community care organisations.
This program will explore the infection risks and challenges in community settings and look at some practical ways of applying infection control principles in out of hospital settings. There will also be an opportunity to explore some common infections that can occur in community settings and practical solutions will be explored using a scenario and workshop format.
Click here to view the registration form online.
Motivation: Tapping into the Productive Energy of Staff
Date: 9th March 2007
Time: 9.30am – 12.30pm
Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton
Registration Fees: Members $121, Non-Members $220
Presented by Jim Hirsch, OzTrain
It's fascinating to consider that early last century managers were asking their workers to leave their brains at the door, it was “hands” that were wanted; early this century managers were encouraging their people to leave their bodies at home - it is their brains that are wanted.
People understand the "firing" line for a particular job. That is, they know what is the minimum amount of work they need to do to avoid being fired, or at least avoid being in serious trouble.
Most managers know how to get a level of work out of their people that is just above the firing line.
Unfortunately, this level of work is way below staff potential. Workers generally could, and would, produce a great deal more if they were really motivated.
The problem that confronts many managers today is how to tap into that wasted potential.
This session looks at factors that support motivation and those that de-motivate. We will also explore ways managers can use to release the productive energy of staff. Participants will have the opportunity to work on actual problems around motivation of their particular staff.
In addition, we will cover a range of practical tips that managers can use to build a productive culture in their work place.
Click here to view the registration form online.
Manual Handling & Risk Assessment
Date: 13th March 2007
Time: 9.00am – 4.00pm
Venue: ACS Training Rooms 246 Glen Osmond Road Fullarton
Registration Fees: Members $175, Non-Members $275
This course is designed for employees responsible for conducting Manual Handling risk assessments. This course will look at specific manual handling tasks within an aged care setting (both a community and residential focus) and gets participants to identify manual handling risk, conduct a risk assessment and derive suitable controls.
All participants will receive a participants guide.
This workshop will be conducted by Performis who provide a full range of OHS and associated training, from induction services to senior officer responsibilities and specialised competency courses.
Click here to view the registration form online.
Member Services
ACS SA&NT have entered into arrangements with a range of businesses to provide cost effective and quality services to its members. Please be advised that ACS SA&NT has entered into these arrangements with a financial benefit for the Association. Currently arrangements have been made with
Message Media - SMS Messaging
OCAR - Employment Assistance Program
Mutual Community - ACS Health Insurance Plan
Jardine Lloyd Thompson - ACSure Insurance
Management Update
Click here to view recent or previous issues of the ACS Management Update.
SMS messaging
Does your organisation waste countless hours every week, trying to fill gaps in staff rosters? messagemedia solves this problem. Harness the speed, convenience and cost effectiveness of SMS messaging, which is unrivalled by any other communication medium. Faster than email, less intrusive and cheaper than phone calls – SMS has become an essential business tool.
Instead of phoning members of staff one by one to see if they want an extra shift, send an SMS to the staff from your PC instantly. Sending the group SMS from your PC takes seconds, you include a phone number in the message so that staff that want to work the shift can call you. In our experience the whole process including the staff member calling in takes approximately 5 minutes.
Through a joint arrangement established between ACS SA&NT and messagemedia ACS SA&NT members are able to purchase the SMS messaging product at a reduced rate of $349.00 (saving $100.00). Call 1300 767 903 to discover more about the incredible impact messagemedia will have on your organisation.
Click here to download an expression of interest. Upon completion of this form messagemedia will contact you.
Do you have an Employee Assistance Program?
As part of our ongoing commitment to strengthen services and opportunities for Members, ACS SA&NT is pleased to be able to provide members with access to an Employee Assistance Program (EAP). ACS SA&NT has entered into an agreement with OCAR Workplace Consulting to provide an EAP to members at a substantially reduced rate. (Payment is made on a quartlery basis)
An EAP is a confidential counselling service designed to offer an effective means of assisting employees with problems that may eventually affect job performance and personal well-being. Employees have access to qualified counsellors who are located outside of their workplace and are trained to help people identify and resolve their problems. It has been advised that the Unions are in favour of EAP in businesses and often quality and standards accreditation also favour EA programs.
OCAR Workplace Consulting will provide the services of the EAP to members who join this service.
Click here to download an expressionof interest form. Upon completion of this form OCAR will contact you to commence the service.
ACSure - meeting your insurance needs
JLT Health & Aged Care has been servicing those operating and living in aged care facilities nationally for almost a decade and utilising this experience have developed ACSure in consultation with the management and membership of ACS SA & NT. JLT Health and Aged Care offer a range of ACSure product packages which ensure compliance with the Aged Care Act and structures packages for both small and large operators, including aged care facility operators, retirement living services and community care providers. ACSure are now online - click here to view their website.
For more information contact Kerrie Zwart or call 8418 0288.