Members login



Not a member?

  Need a password?


Volume 11, Issue 2, February 2010

View Snippets as PDF file PDF 652 Kb

Please note some of the articles provided have additional papers which can be downloaded or links to another website page. In some cases these documents are linked to the ACS Members Only section of this website and will require a Username and Password. All members have been issued with a Username and Password. If you have not received this please contact the Communications Officer with your contact details and you will be issued with your access details.

Snippets is proudly sponsored by Randstad


From the CEO's Desk

National Health and Hospital Reform Commission (NHHRC)

Update on the first stage of the ACSA Image Campaign

Business @ Breakfast State Election Series

Farewell to ACS Residential Services Manager

Randstad News Recruitment – taking advantage of technology
General News

National Report Issue 221

ACS SA & NT State Awards for Excellence 2009  

New Careers Website

ACST Tasmania – Implementation of Modern Awards & NES Guide and Options document

Ever considered participating on one of the ACS Advisory Committees?

National Palliative Care Strategy Review

An Extreme Heat Advice (Moderate) has been issued by the State Emergency Service

Dementia Research and Education

Better Practice Project



Coming Events

Aged Care Assessment Program - Tuesday 23 February

Finance Forum - Friday 26 February

Community Forum - Friday 19 March

Institute of Hospitality in HealthCare National Seminar - Wednesday 24 March

Residential Forum - Friday 16 April


New Resources

Calendar of Cultural and Religious Dates 2010 (DHA)

News for Residential Members

Risk Management for Emergency Events - additional clause for Residential Agreements

Better Oral Health in Residential Aged Care project

Training  “Reviewing the effectiveness of your Resident Group?”

December Safety Notice - Therapeutic Goods Administration

News for Community Providers

Community aged care workforce – free community training now available

Bushfire Management Plan for Community Care Providers – Consultation with the CFS


Bloomers sales training program - not for profit

21st May 9th annual RVA & ACS Retirement Living Conference

Free insulation for most village ILUs

Northern Territory News

Launch of the research paper ‘Dementia: Lesbians and Gay Men’

Darwin training planned

Rural and Regional News

National program to boost rural doctors

Regional Forum - 18th June 2010

Research, Publications & Grants

The Pensioner and Beneficiary Living Cost Index rose in the December 2009 Quarter

Regular brain exercises key to healthy ageing

The 2010 Intergenerational Report – Australia 2050: Future Challenges

ACS Education & Training Events
events held in the Adelaide Metro area

ACS 2010 Training Program



Industry Education & Training

Dementia, delirium and falls prevention workshop

SAGE International Study Tours

Industry Supporters

Rebecca Barr rejoins Lynch Meyer as partner, boosting the firm’s leading position in Aged Care and Retirement Villages

Member Services Employee Assistance Program
Industrial Advice Service
Consultant Service


From the CEO's desk


National Health and Hospital Reform Commission (NHHRC)

The ACSA response to the NHHRC report was finalised in early January and forwarded to the Prime Minister, various Ministers, the leader of the Opposition and Opposition spokespersons.

At the December meeting of the ACSA CEOs group, a decision was made to convene expert groups to develop solutions the sector could take to government around the aged care reform propositions in the NHHRC report. The group was also conscious that the government had announced a Productivity Commission inquiry (terms of reference still being developed) which is intended to augment the work of the NHHRC.

The ACSA CEOs group met again in February and responsibility for overseeing the work of the expert groups has been allocated to some states and the national office. South Australia has taken responsibility for the Health/Aged Care interface focussing on sub-acute, transition and rehabilitation services. This was the area ACS advisory committees were very interested in being involved with.

Other subjects that will be examined in more detail are:

  • Increasing Consumer Choice ( including Consumer Directed Care)
  • Sustainability (financial) including staging the reform process
  • Assessment
  • Workforce

The action being taken is very important for the sector. The government now recognises that policy issues within aged care must be dealt with and it is imperative that the sector responds creatively by proposing solutions to the issues facing it. We look forward to working with government and others to achieve the sector’s long-term sustainability.



Update on the first stage of the ACSA Image Campaign

ACSA have just released a short movie which details the fantastic results from the first stage of the Image Campaign.

Please click here to access the movie.




Business @ Breakfast State Election Series

ACS recently offered members a State Government Election focus in the popular Business@Breakfast Series.

At the first event (29 January), Leader of the Opposition Hon Isobel Redmond MP took the opportunity to address ACS members. Although she did not articulate the party’s policies on ageing in any detail, Ms Redmond demonstrated an obvious interest in aged care issues and raised a number of more general issues impacting on our older population.  Ivan Venning MP, Shadow Minister for the Ageing, also attended the event.

At the second breakfast (15 February), the Minister for Ageing Hon Jennifer Rankine MP expanded on the Government’s views on the ageing population. The State Government launched its ageing policy several years ago and more recently the State of the Ageing Report (2009) and are working within that framework.

The Minister discussed a number of Government initiatives including:

  • recognising senior-friendly businesses
  • encouraging technology in community care
  • working with the social housing boom through the Economic Stimulus Package funding, to enable an assessment of housing needs and appropriate response
  • increased HACC funding and simplified applications
  • support for the Red Cross Telecross REDI Service

Ms Rankine believes that in the future older people will not be passive recipients of care services; that older people should be allowed to keep working if they desire; and life-long learning should be encouraged.

The Minister indicated support for the Commonwealth taking responsibility for all aged care, as long as it didn't complicate matters for service users.

Having now listened to the views of both major parties, ACS will be releasing its own election document articulating its views about what a future State Government needs to do to enhance service delivery to older South Australians. Watch out for future communications from this office about this.

Photos: (top) Hon Isobel Redmond MP, Alan Graham CEO ACS SA & NT, Marcia Evans CCI Group Purchasing; (bottom) Rob Hankins, CEO ECH, Hon Jennifer Rankine MP, Alan Graham


Farewell to ACS Residential Services Manager

ACS will sadly farewell Neville Stephens in a few weeks time; Neville will take up the position of Admissions Coordinator with Southern Cross Care. We wish him all the best in his new role.

The position of Residential Services Manager will be advertised in The Advertiser (and online) this weekend. If you are interested in applying, please read the position description. Applications must be with ACS by Tuesday 9 March and interviews will be held Tuesday 16 March.


Randstad News

For over 20 years, Randstad has been supporting the needs of employers and the careers of jobseekers right across South Australia.

Recruitment – taking advantage of technology

Recruitment, like most industries, is no stranger to the impact of ongoing technological advances. Where once it was more than acceptable to submit a hand written resume, it is now a minimum standard that resumes be typed and in most cases, sent electronically.

The introduction of electronic job seeking – not just emailed resumes, but also online job boards, advertising options and even online interviews – has allowed companies and recruitment organisations immediate access to job seeker networks for their specific vacancies and needs, matching candidates with requirements faster.

“In addition to our own company job boards and diverse online advertising strategies, Randstad has always focused on ensuring our recruitment services are aligned with the latest technology, with all jobs posted on job boards, and fed automatically through to the company Facebook and Twitter pages,” says Valerie Wilton, Online Marketing Executive of recruitment and HR company, Randstad.

“The social media space is becoming more and more prominent in the recruitment market. Sites like Facebook mean positions vacant are exposed to a greater audience of potential candidates from around the globe,” says Valerie. “Randstad is committed to ensuring we place the right person in every position, so taking full advantage of all of the latest trends in technology, and providing meaningful online content to improve jobseeker experiences, is very important.

Networking sites like LinkedIn and Facebook are also becoming increasingly popular as a means of identifying and confirming the details and qualifications of potential candidates.

“As a cutting edge recruiter, we understand that social media sites are a growing source of information. It is essential, however that candidates are also aware of this, and create a professional public page and ensure their personal page is listed as private only, so they are assessed only on professional credentials.”

For more information on technology in recruitment, or to work with Randstad to take full advantage of the latest technology in placing your job, visit or call one of our specialist consultants on 1300 996 135.



General News



National Report Issue 221

The latest edition of the National Report is now available from the Members Only section. Click here to download. Issues covered in the latest edition include:

  • At Last the 2010 Intergenerational Report
  • ACSA Response
  • Health Reform
  • 2010-11 Budget Submission
  • Productive Ageing Package
  • Migration Changes
  • Accommodation Bond Interest Rate
  • Directory of Services for Older People 2010
  • Dementia Funding
  • New State Government Ads to Fill Carer Vacancies
  • New Aboriginal Health Workers Peak National Body
  • ABS CPI December Quarter 2009
  • Australian Journal on Ageing



ACS SA & NT State Awards for Excellence 2009  

ACS is pleased to announce the Inaugural State Awards for Excellence.   These Awards will recognise and promote excellence across all fields of the aged care industry. They celebrate significant contributions to the quality of life of older people, people with disabilities and/or their carers. The Awards will also acknowledge efforts to increase public confidence and community involvement in aged and community services.  

We encourage all members to be involved in these Inaugural Awards and to nominate worthy recipients.

The Awards will be officially launched next week, when all relevant information will be emailed to members.



New Careers Website

The Community Services and Health Industry Skills Council has developed a new website to support the Australian Community to make informed decisions about their career and their future.

Careers That Matter incorporates the former Community Active Careers website.

You can find a wide range of information on emerging industry skills, training pathways and everything on occupational and career opportunities in the Community Services and Health industries.

While on Careers That Matter, check out the Work That Matters You Tube Channel, join social networks and sign up for the newsletter.


The ACS Workforce Committee has been actively working to address issues which affect the aged & community care workforce. A summary of achievements over the last twelve months and current projects can be accessed by members.

Please take the time to have a look and let Carol Mohan know:

1) Your feedback on the Committee’s performance and direction (the good and the bad) and
2) How the Workforce Committee can best communicate its activities to you and facilitate your input in future.

Please feel free to contact Carol Mohan, 8338 7111 or email, if you would like to discuss anything related to the Workforce Committee. 


If you are interested in promoting employment in your organisation, keep the following dates in mind:

Sunday 28 March 10 am–3pm     RCNA Nursing Careers Expo
Adelaide Convention Centre

Sunday 30 May 10 am–4 pm & Monday 31 May 9.30 am–1pm     Tertiary Studies & Careers Expo
Adelaide Entertainment Centre (predominantly training providers)

Friday 25 June, 9 am–4 pm & Sat 26 June 10 am–4 pm National Careers & Employment Expo
Adelaide Showgrounds Jubilee Pavilion

Friday 13 August DisAbility & Ageing Expo
Adelaide Event and Exhibition Centre

Tuesday 21 September 5 pm–8 pm JobFest 2010
Adelaide Showground Ridley Centre

ACS will have a Aged & Community Care Career Display at the National Careers & Employment Expo and at JobFest 2010.



ACST Tasmania – Implementation of Modern Awards & NES Guide and Options document

This information has been produced as a guide only.  It represents ACST’s interpretation of new legislation (Fair Work Act 2009) and is provided as general advice on the workplace relations system. It does not constitute legal advice and it is always advisable to seek further information regarding specific workplace relations issues that relate to your organisation.



Ever considered participating on one of the ACS Advisory Committees?

ACS has established five advisory committees:

  • Housing Committee
  • Community Care Committee
  • Residential Care Committee
  • Workforce Committee
  • Finance Committee

These Committees play an important role in identifying key initiatives affecting the not for profit aged and community care sector.  Committee members have the opportunity to contribute to the development of policy positions and provide input on sector responses to key government initiatives.  Each Committee contributes leadership, policy direction and industry intelligence relating to strategic action plans that are aligned with the ACS SA&NT Inc strategic and operational plans.

Participation in the ACS Advisory Committee structure enables members to make positive contributions at the strategic sector level while enhancing their overall knowledge and understanding of the wider sector. 

The ACS Board is cognisant of the need to ensure, where possible and appropriate, that committee membership reflects the broad membership base as well as country and metropolitan interests.  ACS encourages all members to consider participating on one of our five Advisory Committees.

This year a number of positions are due for renewal.  Notification of the formal nomination process will be included in the April 2010 Snippets.  In the meantime, if you are interested in observing the work of a committee, we would like to hear from you.

For further information please contact Hazel Parker or Eileen King on 8338 7111.



National Palliative Care Strategy Review

The National Palliative Care Strategy (NPCS) was founded on the premise that palliative care should form an integral part of a comprehensive health care system that supports people at all stages of life, helping people to die well with the appropriate care and support. The development of the current National Palliative Care Strategy commenced in 1998 and was endorsed by the Australian Health Ministers’ Advisory Council in October 2000. The National Palliative Care Strategy represents the combined commitments of the Commonwealth, State and Territory Governments, palliative care service providers and community-based organisations to the development and implementation of palliative care policies, strategies and services that are consistent across Australia.

On 28 April 2009 the Minister for Ageing, the Hon. Justine Elliot MP, announced that the Strategy would be reviewed and updated to ensure it is meeting the needs of all Australians. Communio have been awarded the contract to review the Strategy following a tender process. The Review will occur between now and May 2010. The Review will occur in two Phases.

Phase 1 – will comprise a literature review and consultation with key informants to establish a Framework against which the current Strategy should be reviewed.
Phase 2 – will comprise an extensive consultation process as we revise and update the strategy.

Click here for Stakeholder Registration
Click here for Phase 1 report
Click here for Online survey.


An Extreme Heat Advice (Moderate) has been issued by the State Emergency Service

This means that an extreme heat event is anticipated in the coming days. The forecast temperatures are as follows:

Observed Temps                                  Forecast Temps         


Thu 18/02

Fri 19/02

Sat 20/02

Sun 21/02











ADT3 Day Mean




Please be aware of the hot weather and ensure you are prepared to activate your Extreme Heat Management Plans if the heat continues.

Heat Health information is available here.

This is the time to make referrals of vulnerable clients to the Red Cross Telecross REDi service by phoning 1800 188 071. Once the Telecross REDi services is activated, a trained Red Cross volunteer will phone the registered person to check on their wellbeing during the heat event. The service is available across all of South Australia. Clients registered previously do not need to be referred again.

Organisations requiring assistance with Extreme Heat plans should contact Michelle Bampton, Office for the Ageing, Phone: 8413 9042 or Email


Dementia Research and Education

Minister for Ageing Justine Elliot recently announced a $21.7 million, three and a half year commitment for funding to five Dementia Training Study Centres and three Collaborative Research Centres. The three Collaborative Research Centres to receive funding are the:

  • Australian National University - $3.9 million for early diagnosis and prevention;
  • University of New South Wales - $5.1 million for assessment and better care outcomes; and
  • Queensland University of Technology - $4.1million for research focussing on carers and consumers.

The Government also continued funding of the Dementia Training Study Centres to increase the capacity, skills and knowledge of health professionals who provide care for people living with dementia, their families and carers through five training centres, located across Australia:

  • University of Wollongong - $2.2 million;
  • La Trobe University - $2 million;
  • Alzheimer’s Australia (South Australia) - $1.7 million;
  • Curtin University of Technology - $1.2 million; and
  • Queensland University of Technology - $1.3 million.

These centres promote dementia studies in Australian graduate and undergraduate curriculum and provide tertiary dementia career pathways and training for health professionals.



Better Practice Project

The Better Practice Project will soon have available a Volunteer Training Package, titled “Good Lives for Older People”, plus the availability of a “Train the Trainer” Workshop to equip Coordinators who work with Volunteers to present the Training Package.

The Package is currently under trial with one organisation. Interest will result in a schedule of dates and locations being provided from April 2010. For more information contact Joyleen Thomas, Manager on 0417 873105 or email






Coming Events


Aged Care Assessment Program

Funded by the Australian Government Department of Health and Ageing
Tuesday 23rd February 7.30 pm SA; 6.30 pm NT, Pre-recorded satellite broadcast by Rural Health Education Foundation

This educational program explores aged care assessments in rural and remote communities, and the role of rural primary health care professionals in the comprehensive assessment of the needs of the ageing and their families. The program also highlights some of the challenges of ACATs in rural and remote Australia. The program will examine some strategies that have been developed to manage these challenges.



Finance Forum - Friday 26 February

Stables Ballroom, Morphettville Junction, 470 Anzac Highway, CAMDEN PARK SA

‘Riding the waves of economic, industrial, legislative and environmental issues engulfing aged care’

The focus of the Forum is on managing the constant change across all areas of the aged care sector’s business – finance industrial relations, environmental and legislative responsibilities. The Forum is designed for both residential and community aged care providers in the non-profit sector.

Topics will be of interest to CEOs, finance managers, accountants, directors of care, human resource and business development managers.

An impressive line up of speakers will present on current issues to help us all to ‘ride the waves’ of change across the sector. Click here to see the full Program.

Community Care Forum - Friday 19 March

Stables Ballroom, Morphettville Junction, 470 Anzac Highway, CAMDEN PARK SA

Aged Care/Health Interface – ‘Current excellence and future opportunities’

Full Program and Registration Form now available!

The ageing of the population, the greater focus on enhancing wellness, primary health care and sub-acute services in the community and the concern about the impact on the acute health system, have been the subject of a number of major reports and plans, both at the national and state level. Although aged care providers already support older people in these areas, and do this really well, the reports and plans focus on the health system for such community-based services for older people. Aged care providers have a great deal of expertise in providing a diverse range of supports and it is important for the aged care system and the health system to work in partnership to maximise outcomes for older people.

This Forum will showcase a number of initiatives where the aged care is currently bridging the aged care/health interface very successfully and explore the potential, from a policy perspective, for aged care to be a partner with health in supporting older people to age well.



Institute of Hospitality in HealthCare National Seminar

An Introduction to the UK Framework of Meals in the Community and Care Services
Come along and hear from two international experts in the field of meal service delivery, Neel Radia and Era Varellas.  Their presentation will cover a variety of issues that they have encountered in the delivery of meals to frail and aged recipients.

Wednesday 24 March 2010
AAMI Stadium Function Complex
Magarey Room AAMI Stadium
Turner Drive, West Lakes, SA 5021

IHHC / ACS Members $99.00, (online)     $115.00 Cheque /EFT
Non Member $125.00, (online)                 $140.00 Cheque /EFT

Refer to flyer for further information, contact Kathy Manning on 08 8294 5555 or go to the IHHC website,



ACS Residential Forum - Friday 16 April

Stables Ballroom, Morphettville Junction, 470 Anzac Highway, CAMDEN PARK SA

Enhancing Your Service Delivery in a Changing Environment . . .

This Forum will focus on changes within the aged care industry and ways in which the industry can improve service delivery. The Forum is designed for both residential and community aged care providers in the non-profit sector and topics will be of interest to CEOs, managers, directors of care and other senior staff who oversee the general performance of service delivery within their organisations.

Flyer and full program available soon.





New Resources


Calendar of Cultural and Religious Dates 2010 (DHA)

The Calendar aims to raise awareness of key cultural and religious events, festivals and national days.





News for Residential Providers



Risk Management for Emergency Events - additional clause for Residential Agreements

The following information has been kindly provided by Peter Myhill of O'Loughlins Lawyers

Many members using an ACS Residential Agreement model may be aware of a recent fact sheet from the Department of Health and Ageing relating to Emergency Events. This sheet incorporates the following question and answer:

Q: What are an approved provider's powers and responsibilities if a care recipient refuses to relocate or evacuate?

A: Approved providers should consider including a clause in residential agreements enabling them to relocate or evacuate care recipients in emergency situations and should seek individual legal counsel on the wording of such a clause.

In broad outline, the fact sheet identifies the responsibility of providers to deal with emergency situations, but indicates that there will be common sense applied to the exigencies of the situation, for example, that it may not be possible to immediately relocate residents into complying accommodation. By the same token, the fact sheet also identifies that the cost and responsibility relating to emergency evacuation will fall upon the provider and that, in normal course, there will be no additional funding available to providers to assist in these circumstances. Obviously, insurance relating to these events should be undertaken which covers relocating costs etc.

From the provider's point of view O'Loughlins Lawyers suggest that maximum flexibility be granted within Agreements to relocate residents (whether within the relevant facility or elsewhere) for so long as the 'emergency situation' prevails (or its consequences).

O'Loughlins Lawyers have drafted a clause for inclusion in members' agreements.

The clause does not specifically provide for an entitlement for the resident to return to their original accommodation. No doubt this will be a matter for consideration according to the circumstances. Although the clause specifically provides that the entitlement to implement alternative arrangements continues only for so long as the emergency situation or its consequences continue, if the consequences are such that it is impossible or impracticable for the resident to return to their original accommodation, it could be reasonably said that the capacity to implement the alternative arrangements continues.

There is no specific guidance in the Aged Care Act or the Principles for these circumstances.

If you are using an ACS Resident Agreement model, O'Louglins lawyers suggest that the attached clause be incorporated into the Special Conditions area of that Agreement. If you have any queries, please call Phoebe Doolette or Peter Myhill to discuss further (8111 4000).



Better Oral Health in Residential Aged Care project

The Better Oral Health in Residential Aged Care project delivers specialist oral health care knowledge and train-the-trainer skills to Registered Nurses in residential aged care facilities across South Australia. Each facility can send a maximum of two RNs to a workshop, and those RNs are expected in turn to pass on what they learn to their care worker staff to embed the practices right across each facility.

Please click here for training dates



Training  “Reviewing the effectiveness of your Resident Group?”

An effective resident group is a valuable tool in the QA process of a facility but it can be difficult to determine how well your resident group is operating.

A new tool Guidelines for Resident Groups provides simple assessments tools to assist facilities to review the functions of their resident group.

A workshop on how to use the Guidelines is now available for Diversional Therapists and Lifestyle Coordinators or staff facilitating Resident Groups.

Training dates and venues:

Monday 29th March 2010

Tuesday 13th April

Wednesday 21st April

Helping Hand Ingle Farm
Shackleton Avenue, Ingle Farm

Aegean Village
10 Morton Road, Christie Downs

ACS Training Room
246 Glen Osmond Road, Fullarton


9.30-12 noon


RSVP   22 March 2010

RSVP 6 April 2010

RSVP 14 April 2010

Staff attending these sessions will receive the Guidelines Kit
Training cost $100 plus GST $10 

Numbers are limited at each session to 40 places so book now and register your attendance. Find out more.

Presented by Jane Northey ARAS Residential Care Program Team Leader
Phone ARAS Residential Team 8232 5377 to register. Or email


December Safety Notice - Therapeutic Goods Administration

This Safety Notice informs Health Services about medical device recalls and product corrections that have been issued by the Therapeutic Goods Administration (TGA). These recalls and corrections may apply to your Health Service.

News for Community Providers


Community aged care workforce – free community training now available

Funding is available under the Community Aged Care Workforce Development Program – Specialised Training, to provide 1,000 training places for workers from a culturally and linguistically diverse background and 1,000 training places for workers from an Aboriginal and Torres Strait Islander background.

Eligible providers are encouraged to identify staff who would benefit from this training.

Find out more.



Bushfire Management Plan for Community Care Providers – Consultation with the CFS

Aged & Community Services SA & NT (ACS) has consulted the Country Fire Service (CFS) regarding the bushfire management plan for community care providers.  The Country Fire Service (CFS), through its representative Peta O’Donohue, provided some valuable feedback on the content of the plan.  The overall comment was that it was comprehensive and in line with CFS policies on bushfire management. 

ACS will be incorporating the CFS feedback to the plan and will aim to have the document available to members in a few weeks.  If you have any comments or feedback on your experiences with developing a bushfire plan, please contact the ACS Research and Policy Officer (Jeric) on 8338 7111 or via email.





Free insulation for most village ILUs


Bloomers sales training program - not for profit

21st & 22nd June. Bloomers the art of selling retirement living is launching a NOT FOR PROFIT Bloomers sales training program. Further information next edition of Snippets.



21st May 9th annual RVA & ACS Retirement Living Conference

Updated program with confirmed speakers now available.

Session 9:  DEBATE – “Is Ageing in Place and Turnover / Profit mutually exclusive?”

Facilitator - George Kapiniaras (pictured right)

Ageing in Place Team                           Turnover / Profit Team

Darren Young – Helping Hand                Doug Strain – Masonic Homes
Peter Wright – Anglicare                         Loretta Byers – Village Care Ltd
Bill McClurg – Omega SeniorCare         Tom Gannon – Gannon Lifestyle Group



Northern Territory News


Launch of the research paper ‘Dementia: Lesbians and Gay Men’

Thursday 4 March, 12.30 pm-1.30 pm in Darwin

Alzheimer’s Australia NT and the NT AIDS and Hepatitis Council (NTAHC) invite you to attend the Launch of the research paper Dementia: Lesbians and Gay Men by Heather Birch in Darwin.

Please see the invitation and agenda. To register for this exciting launch please contact Alzheimers Australia NT ph: (08) 8948 5228 or email

There will also be a Launch held in Alice Springs on the 2nd March - contact Alzheimer’s Australia Alice Springs for further information, ph: (08) 8952 9799


Darwin training planned

In May (date TBA) BDO will present the results of the 2010 Fraud Survey and a corporate governance session with Chartered Secretaries Australia & ACS. Further details next Snippets.

Also in Darwin on 11 August 1.30 pm to 5.30 pm Aged Care workshop and trade display. Watch this space for further information.



Rural and Regional News


National program to boost rural doctors

The Federal Government has announced a national program to encourage urban GPs to work as locums in rural or regional areas.

Up to 150 GPs will be offered emergency training on the condition they do a four-week locum placement. This is a one off incentive with participants able to access the Rural Procedural Grants Program to obtain financial assistance to undertake emergency medicine training up to a total of $6,000.

The program aims to give GPs the skills they may need in more remote areas, as well as boosting the pool of locum doctors available.

Further information on Rural Leap is available from the DoHA Fact Sheet and Frequently Asked Questions.


Regional Forum - 18th June 2010

The Regional Forum will be held at The Monastery this year and speakers are currently being organised. Plenary sessions are being planned on green sustainability (how to adapt existing facilities), governance, emergency management, award modernisation and much more. Concurrent sessions will focus on community care, housing (including a panel of speakers) and rural training options.

Further details will be advised.




Research, Publications & Grants



The Pensioner and Beneficiary Living Cost Index rose in the December 2009 Quarter

The Australian Bureau of Statistics (ABS) reported that the Pensioner and Beneficiary Living Cost Index (PBLCI) increased by 0.6% during the December quarter 2009. The Consumer Price Index (CPI) rose by 0.5% over the same period.

The main contributor to the quarterly rise was food (+1.7%) due to increases in fruit and vegetables. Housing (+1.1%) also saw increases for the quarter as a result of rises in rents and electricity.  The most significant offsets were provided by transportation (-1.1%) and health (-2.1%) due to falls in automotive fuel and pharmaceuticals respectively.

The PBLCI was designed to answer the question By how much would after tax money incomes need to change to allow age pensioners and other households whose principal source of income is government benefits to purchase the same quantity of consumer goods and services that they purchased in the base period?

The PBLCI is derived by combining the age pensioner Analytical Living Cost Index (ALCI) and the other government transfer recipient ALCI. Living cost indexes are intended to measure the impact of changes in prices on the out-of-pocket expenses incurred by these particular household types.

A full report is available on the ABS website.


Regular brain exercises key to healthy ageing

The “Brain Fitness Pilot Project” conducted by Alzheimer’s Australia WA found that just two hours of brain exercises a week can markedly improve one’s mental capacity and help fight aged-related memory loss.

The study involved people aged from their 60s to 80s from retirement villages and seniors fitness centres.  They took part in a structured brain fitness program for two hours per week over an eight-week period. The program consisted of a series of computer-based hearing exercises aimed at sharpening a person’s ability to take in speech so that the brain can hear and remember more details.

While a majority of participants reported an improvement in their train of thought and could remember names and shopping lists better, another 70 percent found an improvement in their hearing and their ability to follow and remember conversations.

Brain fitness is based on the idea that the brain is ‘plastic’ and has the ability to change in response to new learning and stimuli. It challenges the notion that we are predisposed to inevitable mental decline as we grow older.

Proactive brain fitness training for adults is now recognised internationally as a way to enhance healthy ageing and delay cognitive decline.



The 2010 Intergenerational Report – Australia 2050: Future Challenges

The 2010 Intergenerational Report was recently launched by the Commonwealth Treasury highlighting the pressure of an ageing population on Australia’s economy, living standards and government finances over the next 40 years.

The report, ‘Australia 2050: Future Challenges’, outlines the economic challenges facing Australia's economy over the next 40 years as the workforce participation rate drops and ageing baby boomers demand more from the country's health and aged care services. As the number of Australians aged between 65 and 84 will double over the next 40 years, the report predicts that so too will health spending, with half of government spending in 2050 going towards health care, aged pensions and aged care.

The report predicts that Australia is on target in hitting a population of 35 million by 2050.  It argues that the country's immigration intake will need to be maintained or boosted to help pay for the increased costs.  The report also proposes policy measures to lift national productivity, exercise fiscal restraint, and reduce carbon emissions.

The full report is available to download from the Treasury website



ACS Education & Training Events


ACS 2010 Training Program

The 2010 Training Program is constantly updated. Registration forms for the events will be placed on the website as they are prepared, and also sent to members. Please mark this page as a bookmark and return to it regularly to view any changes and additions.


Coming up in March . . .

Three short Wednesday sessions: 3, 17 and 31 March, 8.00–10.00 am, Developing Teams

Designed for anyone who leads a team and wants to develop positive, effective working relationships. Join the ever-popular Alli Taylor for these three practical and interactive sessions which will cover:

  • What is a team?
  • Behavioural styles
  • Putting in place the characteristics of high performance teams
  • Keys to effective teamwork
  • Action planning


Thursday 4 March, 1.00–4.30 pm, Evaluating Your Service—Developing Evaluation Tools for Continuous Improvement In Aged Care

This course will provide participants with practical knowledge in developing materials and tools in evaluating programs and activities in aged care organisations and will cover:

  • Why Evaluate?
  • Getting started
  • Data collection
  • Strategies for data collection
  • Data analysis
  • Data reporting


Friday 5 March, 1.00–4.00 pm, ACFI Validation and Sanctions

Join staff from Quality and Review Section, Department of Health and Ageing, who will outline

  • General overview of ACFI process
  • Common issues noted by the Department
  • Sanctions process—what happens when serious risk is called by the Agency and the Department imposes sanctions.

NOTE – ACS members-only session.

Friday 12 March, 9.30 am–4.30 pm, Modern Awards and Enterprise Agreements – Aged Care (Community Care)

This course is designed for HR practitioners, payroll staff and managers responsible for engaging and managing employees, paying employees, or for negotiating Enterprise Agreements and will cover:

Modern Award – Social, Community, Home Care & Disability Services Industry Award 2010:

  • Coverage
  • Main features and what they mean (including the Flexibility clause)

Enterprise Agreements:

  • What is an Enterprise Agreement?
  • Bargaining Representatives
  • Procedural steps
  • Content requirements
  • Good Faith Bargaining & FWA powers


Upcoming RDNS clinical courses

ACS is pleased to advise that each month Snippets will provide information about upcoming RDNS clinical courses and education events.

RDNS Training: Mental Health First Aid

This award-winning course delivers critical skills in supporting people with mental health conditions or experiencing mental health crises. Delivered by Andy Kelly, a mental health nurse with more than 30 years experience, this interactive and stimulating 2-day course is a must for anyone involved in front-line services in health and community services. Book now (registration form attached) on 1300 364 264, fax to 8208 5311, or via email

When 22 & 23 March 2010
Where  Education Development Centre, Milner St, Hindmarsh
Cost $225 (incl light lunch)



Industry Education & Training



Dementia, delirium and falls prevention workshop

This is a half-day workshop.
Date:    Monday 22 March 2010
Time:    8.30 am Registration to 12.30 pm
Venue:  Adelaide Pavilion, Veale Gardens, Corner South Terrace and Peacock Rd, ADELAIDE

The keynote speaker will be Associate Professor Dr Jacqueline Close from University of NSW. This presentation will be of interest to a variety of health professionals who are working in acute, community or residential aged care and are interested in reducing falls rates in this challenging client group.

Please complete a registration form and return to Lisa Michelmore Fax 8463 5540 or email

Registrations close 12 March 2010.




SAGE International Study Tours

SAGE Study Tours are an industry first partnership between architecture firm ThomsonAdsett and Aged Care peak industry bodies Aged Care Association Australia (ACAA) and Aged & Community Services Australia (ACSA). The tours provide Health & Aged Care industry professionals with a unique opportunity to gain valuable insights in the delivery of Eldercare from key professionals in the international health and aged care fields.

SAGE CHINA + HK: Facility tours in Beijing and Hong Kong

SAGE NEW ZEALAND: Visit a broad selection of Aged Care facilities and Retirement Living villages of our New Zealand neighbours.

Opening Special for bookings before 28 February 2010 and Early Bird Special for bookings before 30 April 2010.



Industry Supporters


Rebecca Barr rejoins Lynch Meyer as partner, boosting the firm’s leading position in Aged Care and Retirement Villages

Rebecca is a property lawyer specialising in retirement villages and aged care law. She advises on  the sale and acquisition of commercial property, including retirement villages and aged care facilities; conducts regulatory due diligence on retirement villages and aged care facilities; and advises on regulatory compliance and other issues relating to the Aged Care Act and the Retirement Villages Act.

Head of Lynch Meyer’s Aged Care and Retirement Villages team Alf Macolino said: “We are delighted that Rebecca has returned. She has considerable expertise in property, and in aged care and retirement villages. It’s terrific to be building our team with people of Rebecca’s calibre – she will certainly provide our clients with excellent service.”

Rebecca has advised on a number of significant transactions in the retirement villages and aged care sectors, one involving over 40 aged care facilities across a number of states. Most recently, she advised on an acquisition of 13 retirement villages and aged care facilities situated across South Australia, Victoria and New South Wales.

Rebecca can be contacted on 08 8236 7624 or email


Member Services

ACS SA&NT has entered into arrangements with a range of businesses to provide cost effective and quality services to its members. Please be advised that ACS SA&NT has entered into these arrangements with a financial benefit for the Association. Currently arrangements have been made with:

Access OCAR – Employment Assistance Program
EMA Consulting – Industrial Advice Service

Do you have an Employee Assistance Program?

As part of our ongoing commitment to strengthen services and opportunities for Members, ACS SA&NT is pleased to be able to provide members with access to an Employee Assistance Program (EAP). ACS SA&NT has entered into an agreement with Access OCAR Workplace Consulting to provide an EAP to members at a substantially reduced rate. (Payment is made on a quartlery basis)

An EAP is a confidential counselling service designed to offer an effective means of assisting employees with problems that may eventually affect job performance and personal well-being. Employees have access to qualified counsellors who are located outside of their workplace and are trained to help people identify and resolve their problems. It has been advised that the Unions are in favour of EAP in businesses and often quality and standards accreditation also favour EA programs.

Access OCAR Workplace Consulting will provide the services of the EAP to members who join this service.
Click here to download an expression of interest form. Upon completion of this form Access OCAR will contact you to commence the service.


Industrial Advice Service

Since 1 July 2006 EMA Consulting has been providing ACS Members with Industrial Relations Assistance. EMA consultants are highly qualified, trained, experienced and are contemporary leaders in their profession. As an ACS Member, you have access to EMA for the following services:

Telephone Advisory Service

  • Unlimited access to discuss any Industrial Relations topic
  • Deal with IR Consultants
  • No charge per call ~ generally limited to 15 minutes per issue. If it does take longer than this, it generally means the issue is complex and you need to get specific advice.

Wage Rate Summary

  • Nurses (ANF ~ SA Private Sector)
  • Nurses SA
  • Clerks SA
  • Health Service Employees

Consultant Service

EMA will provide consulting services for all ACS Members at a discounted hourly rate of $230 per hour, which is a saving of $50 per hour. This includes access to a full range of user pays services such as AWAs, training, workers compensation, disputes and collective agreements.

Telephone (VIP toll free number)   1800 632 812
Advisory Service   (08) 8221 6565
Telephone   (08) 8221 6665
Facsimile   (08 8221 6660